Avoid! They will kill your pet, before they kill it they will ask you to make a payment, then they will tell you that they need to charge you more because your dog is still alive. Very uncaring, poorl... See more
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See what reviewers are saying
Our beloved cat was brought in to Hillcrest Hospital, deceased after being hit by a car, a whole week before I received a phone call informing me of this. He was registered with this vet. I have used... See more
Hillcrest quoted £2,250.00 for an abdominal operation on my cocker spaniel - the day of discharge my credit card was debited with £5,823.02. 61% higher than the quoted figure. Upon querying the... See more
Alan and I and our four cats became very frustrated with next door's tomcat, continually 'intruding' via our cat-flap, operated by a magnet system. I researched the internet, and found the ideal solut... See more
Company details
Contact info
Water Street, PR7 1EX, Chorley, United Kingdom
- 01257 262448
- customerservice@hillcrestanimalhospital.co.uk
- www.hillcrestanimalhospital.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Needed a 2nd opinion
Needed a 2nd opinion..& Hillcrest did not disappoint...they excelled in every way...probably saving our dogs life & giving excellent free aftercare..thankyou
Great service
Brilliant and very quick service! Would not hesitate in ordering again!
very happy
Excellent service, very competitive prices, would recommend them to others
Excellent service
Items have always arrived quickly and as ordered. If there is a problem with stock they usually get in touch quickly to resolve it. Great service and I'm happy to use them regularly.
Good responsive service
Initially item was not on the site, due to an error but was quickly reinstated. Transaction went through swiftly and i collected the meds the next day.
Excellent product, price and service
I purchased the Sureflap microchip cat flap which was easy to install and works brilliantly. The product arrived within 2 days of placing the order and the price was the best I could find. Very happy customer!
Great Service
Many thanks for a navigable website and really quick delivery - fab!
Very fast and a pleasure to deal with!
Ordered a microchip catflap as was the cheapest on the net.
Despite a 3-5 day delivery time the package arrived in 2 days, very pleased with the levels of communication and service offered.
Thank you!
Fast and efficient service.
Ordered the microchip cat flap as it was the best price on the net.
Arrived really quickly (think it was next day or day after)
Well packed and communication good.
Thank you!
Am very pleased with my product, the great price and fantastic service :)
Excellent
As others have said, I found Hillcrest to be the cheapest price on the web for the Sureflap microchip catflap. Delivery was free and very fast, and we're very happy with the product.
Best Price, Immediate Delivery
I shopped around for the microchip catflap as it was quite an expensive product. Hillcrest were the cheapest, had a great website and it arrived the next day! Was very impressed so I thought I would take the time to share my view.
First class service
In desperation with a very anxious cat I looked around for a microchip one and found the SureFlap to be cheapest here. Arrived very promptly and is superb - no more visiting cats, even the bully cat from next door who broke the last flap hasn't attempted to destroy this one - yet. Thank you Hillcrest for cheapest on web and no P & P, brilliant!
Jane and Tiggs
Excellent
I ordered a Talk-to-Me treat ball, was told it was out of stock and would be two weeks, I was happy to wait. Three days later, ball arrived in Jersey, on Christmas Eve, Eve. Thank you very much, excellent service (and ball)
No more Trauma
Ordered Sure-flap cat flap and received it in record time. My traumatized cat is happy now that next doors cat can't get in to steal his food now. Best price on the market that I could find. Thank you from me and Useless (cat)!
Great Service
Brilliant service, fast delivery, very pleased , Thank you
GREAT
I ordered a Sureflap- best price on the web. Although, there was a mix up with a part of the order, this was sorted out and the correct piece was delivered the next day. They have said that I should send back the wrong part and they will reimburse me. Very pleased.
Very efficient service.
I ordered a Sure Flap cat flap and it was delivered the next working day and was the best price in the market.
Very satisfied.
Online Ordering not working
I wanted to place my second order on line only to find it was not working. I rang up asking if there was a problem with their website, to be told no but put through to the person dealing with website queries to then leave a voice mail. Rang back a couple of hours later to be told the gentleman would only be able to ring me at around 3pm, and I explained that I'd be out and that I needed to order my cat food that day. I therefore ended up having to order it there and then over the phone after all the messing about.

Reply from Hillcrest Animal Hospital
Parcel received securely and in time stated.
I have always found their friendly manner bother professional and efficient.
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