HONOR Reviews 

I had buyed honor magic 6 pro 5g
My back camera cover broken I had paid for back cover camera glass
Cover aed 310 from outlet honor dealer but unfortunately they brought wrong cover so I did not want to wait any more so give me my refund back now last more than 2 months past I did not recieve my refund back fyi. Domnic Dsouza

Honor can you just make update to make it so that there is stereo sounds on the honor x6b, there is already a speaker at the top

Don't listen to the people who say they buy second hand and they have issues your buying it second hand ofc there's going to be issues with the phone I bought my honour 70 brand new its never lagged one bit never had any issues battery can easily last me 2 days and to the people who are saying that are just trying to make the company look bad if I'm being honest honour has the best phone security out there it has it's own security chip built in to ensure safe use out of the phone the honour 70 has a crisp oled display 120hz nice camera and an amazing overall experience that snapdragon 778g+ is so snappy especially in 2025 never skipped a beat with honour amazing company

Love the phone (Honor Magic V2) but you don't get notifications for Airbnb as a host or booking dot com as a host! It keeps going into dormant mode even if you set notifications on. Honor can't seem to help with this. And on the Honor Pad 9 the Barclays online banking app is incompatible! These are major issues. Will have to change to a different brand for my next devices unless they fix these issues. Shame because the Honor fold is super thin!

Yes, unfortunately, it does not work on important apps like, Bank Of Scotland Banking app, Barclays Banking app, Freestyle Libre 2 Sensor, and some othere entertainment apps, We had to return tow of the HONOR phones, the last one a month ago. Its grat phone but Think twice before purchasing HONOR.

@HonorUK refused to repair new screen damage caused during their repair process, despite UK consumer law clearly placing liability on them. Now forcing me to escalate legally. #ConsumerRights

Absolutely shocking experience.
I returned a faulty Honor MagicPad 2 using the return label they provided. DHL refused to ship it because it contained three lithium batteries—something that goes against their own shipping policy. Yet Honor continues to send parcels with the exact same setup:
• 1 device
• 1 Magic Pen
• 1 keyboard case

Their customer service? Completely unhelpful. Don’t even waste your time with the live chat, they also don't answer emails.

This whole situation has been a mess from start to finish. I’ll never buy from HONOR again—unprofessional and completely amateurish

HONOR should never be allowed to sell its products in the UK. There was no reason for them to hold the customer's money for a longer time when it was refused, and a refund should have been processed.
Why are their call centre agents rude and lacking common sense when dealing with customer issues?
I’ve never experienced such poor customer service from a company as I have with HONOR. I cancelled an order and refused the delivery, yet weeks later I am still waiting for a refund. Despite repeated follow-ups, they have failed to take the simplest step — contacting DHL to authorise the return.

Even after escalating the issue multiple times and being told it was being “investigated,” nothing has been done. I had to chase them repeatedly, including contacting DHL myself, who confirmed HONOR hadn’t even reached out. That says everything about how little they care once they have your money.

HONOR’s lack of accountability, zero urgency, and dismissive attitude toward a paying customer is unacceptable. I expected better from a global brand — this experience has completely destroyed my trust in the company. Think twice before ordering from them.

Really not impressed very slow at responding, camera delay in taking photos, freezes while playing games. Would not recommend

I returned a phone on the 21/03, they confirmed the receipt on the 25/3, since then I'm in contact with the customer service with no solid answer when they will return the money

The tab went off while i was watching youtube sent it to get repair. The quotation is 275 pounds while i bought it on 270 with keyboard and stuff. Contacted them no specific fault by asking them twice no mention at all they literally saying just give us the money we will get it repair. Very disappointed a shitty company

Bought honor 9 10.1 tablet from argos returned for refund as gps wasn’t compatible with garmin boating app. Main reason for buying. Also no sd expansion port. Bought Samsung 9 fe in the end as ip68 and tested ok.

Honor mobile phones are a nightmare when you have an issue. I bought a Honor V2 from a second hand store, and it now has an issue. It won't turn on properly, spoke to Honor and even though it's still under warranty I cant get it fixed as I don't have the original receipt. So anyone buying a used Honor device or more Chinese phones remember, if you don't have original receipt you have no warranty.
I'm going to stick with Apple as they don't do this nonsense. It's the phone that's covered not the person who owns it. So my Honor should have been fixed but usual any excuse to get out of fixing it!

If there was a negative star I would give it -5. I sent a tablet for usb c port repair and the repair center sbe sent me a bubble lined envelope to send the tablet. I didn’t send it straight away as I thought the method was inadequate to protect the tablet. After reassurance from customer support I sent the tablet for postal repair. SBE received the tablet and after a 5 days says the repair is out of warranty as tablet is bent. Honor customer support took a month to tell me the same after asking me for photos. If I had know they needed photos I would photograph it on all four edges, keep it on a table to show it is not bent.I had the device in protective cover and was not damaged except the usb c charging port which became defective.Their postal repair service is a total sham. Your devices can get damaged and they will not cover it. I am very disappointed with Honor. If you want Honor products do so without warranty or third party as their own repair center is a total sham.

Bought a magic V3 flip. Awful experience. It had a black hole appear then a green line run from it. Just after 3 weeks.
I sent it back under warranty and they said it was not covered. They offered to repair it for £789.
Never use them, ever

This phone is amazing
It's the best phone ever i seen

Absolutely disgraceful company. I bought a Magic v3 for £1400. The protective case cracked within weeks.
I asked them to replace it. It took 6 weeks for Honor to reply saying it was a free gift and not under warranty. I held my ground only to be told that as it was glued to the phone (it isn't), it cannot be replaced.
Eventually they offered a £50 voucher for their store that had to be used within a month. They don't sell cases, so not sure what I was expected to use it for.

Still no resolution after three months.

Bought an HONOR X6b phone from Amazon and so far so good no problems with it. All good at present

I nearly didn't buy a Honor MagicPad2 tablet after reading the reviews on this site. It was recommended in Computer Active at £499. I bought direct from Honor at £399 with free gifts of pen and keyboard. I placed the order on 13 January 2025 and it arrived on 15 January 2025. Postage was included in the price. The keyboard and pen were included in the package.
To date all the items work perfectly. I am impressed with the display and the sound.
At £399 I took a chance and it has paid off, so far then 5 stars.

At the moment I cannot get incoming calls this has bee over 10 days now been on to my provider done all test still not solved