Highworth Insurance Reviews 

664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, knowledgeable, and helpful when handling various insurance requests. Consumers truly appreciate the extremely quick response times and highly efficient processes that make arranging complex policies completely stress-free. However, some customers also noted that these insurance policies were not always the absolute cheapest option available in the market. Despite this detail, people generally felt that the superior coverage details and expert guidance easily justified the overall cost. Many individuals mentioned that receiving tailored advice and finding the right policy details mattered far more than saving a small amount of money.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding support from start to finish.... See more

Price

Consumers find price to be positive and consistently report receiving competitive quotes and great deals... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were exceptionally... See more

Value for money

Clients share positive opinions on value for money, highlighting efficient service and very reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

William Gordon did a good job on recommending insurance for my late mum's house whilst we are trying to sell it. It was not the cheapest quote but met what I needed better than any other comparable q... See more

Rated 5 out of 5 stars

I have spoken to William Gordon today to provide Insurance for a Diamond Engagement Ring and I found his Service second to none. William was thoroughly Professional and made sure I was at complete ea... See more

Rated 5 out of 5 stars

What can I say, Bethany was absolutely amazing to deal with. Had a lot of patience when dealing with me, I am Welsh so no answer is ever straight forward. Tangents, antidotes and sarcasm ar... See more

Rated 5 out of 5 stars

My call to Highworth insurance was to add an additional watch to my existing policy. My contact was William Gordon and he proved to be very polite and knowledgeable. He explained to me the cost a... See more


Company details

  1. Insurance Broker

Written by the company

Formed in 2012 Highworth Insurance specialises in all aspects of non standard and high value home insurance, as well as individual policy cover for watches, jewellery, fine art and collections. Based in Dorset our team of Account Managers are handpicked to support us in delivering great industry knowledge and a high level of service. As experts in insurance our aim is to support our clients by providing a clear cut and easy approach, delivering the best cover, advice and support at all times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(664)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Empty property landlord insurance

I spoke to William regarding an existing landlord insurance policy he handled the problem very professionally and went out of his way to explain everything to me.Very pleased with the service he provided.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

I recently dealt with Will Gordon…

I recently dealt with Will Gordon regarding my mum's house insurance, and he was superb. Will demonstrated exceptional knowledge and provided clear, confident guidance throughout the process. His professionalism and expertise gave me a lot of confidence in the decisions we made. Highly recommend!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Give William a pay rise.

William was polite, efficient and professional, he answered all my queries and gave a very competitive quote I accepted. The policy was explained carefully and all associated documents were sent quickly. Thank you William.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

William was very helpful and explained…

William was very helpful and explained everything in great detail to me, ensuring I understood the policy and clauses, and explaining further where necessary. He made the process very straightforward and easy to understand. Thank you William!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We would just like to say the service we received from William Gordon of Highworth insurance was excellent.
William worked very hard to find insurance for us recently. He was extremely helpful and polite.
We would certainly recommend Highworth insurance to anyone looking for insurance.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication and arranged a call back at a convenient time for me.
Will was very helpful and patient talking me through arranging a renewal of some unoccupied house insurance.
Thank you.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

I’m so impressed with Highworth for…

I’m so impressed with Highworth for insuring my watches I’ll use them for my house insurance when it’s due. I literally can’t give a higher compliment.

Rob and Olly were especially helpful in sorting out a very reasonable qoute which they could have made complicated like other companies. They were great to talk to and professional. They are a good advert for Highworth.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

We have a quirky listed property

We have a quirky listed property that has had a problem in the past with subsidence but William managed to find a house and contents insurance company for us. He worked tirelessly on our behalf and we appreciate the trouble he took.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Very pleasant experience in a very unpleasant situation

I mean let’s be honest, who loves insurance but it’s one of those things we do need unfortunately and someone needs to provide it. I assume most, like me, end up here due to having fought a battle with insurance companies already regarding their property, so your probably already at wits end with any of them. Will, made this a very pleasant experience, communicating throughout and although it was expensive (expectedly) it’s comforting to know I am still insured legitimately for any other mishaps appeasing the mortgage agreement.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, courteous service aimed at getting the right cover

I looked at Highworth because I wanted to insure a modern timber framed house on which I was just about to have an extension added. Most of the well known names weren't interested but Will Gordon took me through the process to find an insurer that met my needs at an acceptable price.
Will was courteous and helpful throughout the process and was careful to check at every stage that the policy offered would meet my needs and that I had understood any restrictions.
I hope I have the same experience when it comes to renewal time.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to William from Highworth …

Thank you to William from Highworth Insurance for helping us to arrange unoccupied house insurance. He was polite and efficient and simplified the whole process for us. We were able to sort it all out in one simple phone all.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Will and Highworth Insurance came up trumps

From start to finish Will Gordon talked us through the complications of insuring an uninhabited house. As my aunt was moved into a nursing home, but refused to sell her house we did not fully appreciate the consequences of mothballing her house, long term. Thanks to will and Highworth insurance we arrived at an amiable solution for insurance. Well done.

12 February 2025
Unprompted review

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