Highland Bikes Reviews 

199
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Outstanding service. Confirmed product was available so ordered online and received from Scotland to south wales in super time. I now have a very happy 8 yr old. Would definitely recommend this... See more

Rated 4 out of 5 stars

Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has... See more

Rated 5 out of 5 stars

Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... See more

Rated 5 out of 5 stars

Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... See more

Company details

  1. Bicycle Store
  2. Bicycle Rental Service
  3. Bicycle Repair Shop
  4. Bike Accessories Store

About Highland Bikes

Written by the company

At Highland Bikes we’re all about the bike rider. Maybe you’re a seasoned road racer or weather beaten Bikepacker or getting your first bike since you were a kid. Whatever your reason for riding bikes, we’re here for you.

Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.

Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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4.8

All reviews

(199)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a great bike shop

Such a great bike shop. I arrived in Inverness to start a multi-day bike tour, but my gears got damaged on the train, leaving me with a repair I couldn’t make myself. The AMAZING mechanical skills as Highland Bikes got me on my way in minutes. Simply brilliant.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Great wee bike

Great wee bike . Good communication from Highland bikes when they didn’t have bike in colour selected. My boy loves it.

12 April 2025
Rated 5 out of 5 stars

Absolutely excellent shop!

I ordered a limited edition product, it was a Christmas present for family. Very quick to send order confirmation and then despatch information. Unfortunately the first one went missing in the mail.
I contacted Highland bikes, spoke to very helpful and pleasant staff who monitored the situation for a few days and then contacted me to send a replacement - fortunately this one arrived and was loved by the recipient Christmas elf!
Absolutely delighted with the customer service from Highland Bikes, a very good business to buy from and very helpful if anything goes wrong with your order - highly recommended!

20 December 2024
Rated 4 out of 5 stars

Great service

Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has been really good and thank you very much indeed!
Kind regards,Niven

12 December 2024
Rated 5 out of 5 stars

Service exceptional

Excellent communication and interaction to resolve a little issue ….non of which was created by highland bikes.
Thank you

8 November 2024
Highland Bikes logo

Reply from Highland Bikes

Thanks for such a great review. I'm glad we could help.

Rated 5 out of 5 stars

Very quick service

9 November 2024
Highland Bikes logo

Reply from Highland Bikes

Thanks for shopping at Highland Bikes and taking the time to leave a review.

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