Hickleys Reviews 

Charged £280 per hr , didn’t fix fault & said same as I already knew suggested circuit board. No proper testing.
Never again. Useless.

Extremely expensive charging top labour rates on average (£80/hour) and 3 times the amount for parts replaced according to eurocar parts, multiple delays ( it took 3 weeks to fix from quote to final payment ). The diesel shop was friendly but lied for the business as I have found out afterwards. They tried telling me my car was worth a certain amount to make the investment sound more desirable, when really it was over half the value of my car and not worth the amount. I would advise challenging there quotes with other businesses, they are not worth the extra money. Ensure you value you car, so they do not try bluffing you. To conclude, they did replace the one component successfully but I am clearly not happy with my experience and will be advising anyone who asks to stay clear.

Terrible service from Hickleys, equipment broken and has taken months to get repaired, meaning loss of earnings and hassle. never an update

Excellent customer service, great knowledge and fair and reasonable pricing. An example... we were due to pick our car up by c.o.b. (17.30) but were stuck in traffic and running late. After a telephone call the gentleman answering the phone said he would wait till 18.00! This after we had been found a slot for the car by the lovely lady who was organising diaries on the Saturday. Much appreciated! The latest in good experiences at Taunton.

Had absolutely no problems at all, my tyres were changed quickly and the process was easy. Very nice staff (Bridgwater Hickleys)

I have used Hickleys workshops a few times in the last year or so, as it is close to where I now work. Their service has always been first class in my experience and they always remain in communication before carrying out any additional needed work, something that other garages I have used do not do!

Spotted on Google today that their Trustpilot rating is very low and nowhere near a reflection of the service I have received, so I felt compelled to write a review.

took my car to have an MOT and service not impressed with the service i was recommened by a friend x took the car in 8 hours later i got it back .i know i said no hurry but really .

Absolutely horrid behaviour at bridgwater auto Centre. Was told one price and then they tried to change it to more expensive after hearing the news I got a better quote from another garage then they told me to come collect my car and dont come back. Very rude and seems like they just want to grab more money.

This company is absolutely disgusting With its attitude and customer service. We are a small company that has been struggling through the pandemic, to try and broaden our income we paid for a key cutting machine back last summer with a promise that they come and train you on it. Firstly we have only just received the machine as they kept letting us down constantly . Now they are telling us that they are not going to show us how to use it . So we are out of pocket £1600 with a machine we can’t use. When we contacted a manager we were told “ tough luck, if you don’t want it send it back at your own cost. This has caused us a huge amount of stress at an already stressful time . I am going to trading standards and taking this further. I urge anyone to go to another company as this one is disgusting. We could get seriously injured trying to use a machine with no training.

Just popped in off chance on the 18th Aug to have the headlights changed. I didn't have an appointment. But a gentleman called Dave, who was on the front desk was so helpful , he offered to look at changing it for me there and then.But unfortunately he couldn't fix it straight away, and advised me to leave the car for the day and will sort it out. As promised he did manage to change the bulb, and gave me a call as soon as it was done. Excellent customer service. I have used the Taunton Hickleys a couple of times in the past, and always been satisfied. With the recent great service, I would certainly recommend them to anyone.Great job and special thanks to Dave for sorting out my car even without an appointment.
Thanks to Hickley's Taunton.

Excellent service for MOT and tyres

I have tried many garages in Taunton and this is by far the most honest and polite and I would recommend over other independent garages.