Didn’t have an electric car or hybrid which I ordered on the app. Then I had to pay $120 extra to use a SUV. While inquiring to see if there were at least any hybrids available I was told we don’t hav... See more
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The Hertz representative was courteous and professional. My plans changed and I was requesting my rental one day earlier. He accommodated as best as he could despite the limited availability of stan... See more
Much closer to my home and the staff were very friendly, even when I showed up when they opened the doors. Return was quick and a gas station down the street helped with a quick top off.
Good service
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
850 Redwood St, 94589, Vallejo, California, United States
- (707) 642-8391
Your Car Rental Deals, News & Offers
3.9
Great
5 reviews
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Nice to have more options
Much closer to my home and the staff were very friendly, even when I showed up when they opened the doors.
Return was quick and a gas station down the street helped with a quick top off.
3 October 2026
Excellent Customer service and helpful…
Excellent Customer service and helpful with rental
25 September 2026
Didn’t have an electric car or hybrid…
Didn’t have an electric car or hybrid which I ordered on the app. Then I had to pay $120 extra to use a SUV. While inquiring to see if there were at least any hybrids available I was told we don’t have any. Then I overheard an employee speaking with a lady next to me offering her hybrid options.
10 September 2026
The Hertz representative was courteous…
The Hertz representative was courteous and professional. My plans changed and I was requesting my rental one day earlier. He accommodated as best as he could despite the limited availability of standard SUVs on the lot at the time. The SUV I was provided would not have been my first choice, however it worked out in the end. He made my experience painless.
8 July 2026
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