The updates to my profile that I completed online prior to picking up my rental were not reflected in the system at the location. We had to go through all of it again. Also, the rental agreement aut... See more

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The agent I picked up from was great and Jeremy, the agent I dropped off too was also great! The location was great too.
Obtaining the rental was the ordeal. The young lady at the counter clearly did not want to be there and didn’t seem to want to help me. I tried to be nice; I tried to be understanding, but I can’t den... See more
Love this location the staff is great
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1740-b Aviation Blvd, 90278, Redondo Beach, California, United States
- (310) 937-0461
Your Car Rental Deals, News & Offers
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small SUV
They did not have the type of vehicle they said they have different one but charge me 12 extra. Why should I pay for their mistake
The updates to my profile that I…
The updates to my profile that I completed online prior to picking up my rental were not reflected in the system at the location. We had to go through all of it again. Also, the rental agreement automatically added in extra charges that I had previously declined. It felt like Hertz was trying to trick me.
The agent I picked up from was great…
The agent I picked up from was great and Jeremy, the agent I dropped off too was also great! The location was great too.
Love this location the staff is great
Obtaining the rental was the ordeal…
Obtaining the rental was the ordeal. The young lady at the counter clearly did not want to be there and didn’t seem to want to help me. I tried to be nice; I tried to be understanding, but I can’t deny her attitude certainly brought a possible 5/5 to 3/5. The car (Nissan Rogue) was clean and pleasant to drive. Returning the car was easy enough. I gave the gentleman my keys and he said he would send my receipt via email. The charges were what he said they would be. All in all, the experience of renting here was positive and affordable. The young lady representative made a good experience into a mediocre one.
Terrible service
I was over charged last time for 2 extra days - no one from hertz as responded to . My car was not there wen I checked in because i ad said 8am and arrived at 8:35. Attica acted like se was doing me a favor by finding me another vehicle for $8 a day more. I need to stop renting from hertz.
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