When I initially picked up my rental everything seemed fine. I made it to class no problem. Later that evening upon leaving school I opened the car door to head home when lights inside the car brighte... See more
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I really enjoy the convenience of rental locations as well as availability of cars. What I don’t care for is the hassle of trying to book using the many points that I have, via the app. It seems impos... See more
Picking up the car and dropping off was done with ease. Both the manager and associate during my pickup were very helpful.
Nice people and service
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
7257 Frankford Ave, 19135, Philadelphia, Pennsylvania, United States
- (215) 543-9823
Your Car Rental Deals, News & Offers
4.0
Great
7 reviews
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Disgusted
When I initially picked up my rental everything seemed fine. I made it to class no problem. Later that evening upon leaving school I opened the car door to head home when lights inside the car brightened I was greeted by what I suspected to be an infestation in my rental. There were roaches running all over the seat. I was speechless and in complete shock. I had to empty all my bags and inspect my clothing before entering my home.I believe this location needs additional staff. The previous customer got out the vehicle there was a light cleaning and I got right in, no thorough inspection or proper cleaning inside the vehicle was done. Exchanging the vehicle was such an inconvenience it caused a huge disruption and major delays in my day. I have never experienced anything like this before.
6 October 2026
Courteous service
Picking up the car and dropping off was done with ease. Both the manager and associate during my pickup were very helpful.
24 September 2026
I really enjoy the convenience of…
I really enjoy the convenience of rental locations as well as availability of cars. What I don’t care for is the hassle of trying to book using the many points that I have, via the app. It seems impossible to do it on my own so I’ve been inconvenienced to where I have to call in to book to get free days or whatever the points offer. It’s pretty annoying.
24 September 2026
Everytime I pick up my rental from…
Everytime I pick up my rental from Cottman Frankford I get good vibes always from the workers. They treat me like I matter.
15 September 2026
Hertz Rentals
The Hertz’s Rep. Jeff Was Helpful and Kind, And A Wide Variety Of Cars And SUVs To Choose From
16 September 2026
Jeff was great
Jeff was great. Completed the transaction quickly. Car was clean. Return was smooth. Convenient location! Great job!
12 September 2026
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