Extra day and hours added to receipt. Car was returned on 10/15/2026 around 10 AM, but receipt mentioned that it was returned on 10/16/2026 in the evening. I had to contact customer service at 1800 65... See more
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In general, everything about my recent rental went well. The rental car I received was excellent. However, there was a delay in getting a rental car at the local Hertz rental office in Oak Park, Il.... See more
Great customer service at this location and very accommodating. Was in and out very fast and when returning the car, the return process was so quick, I was in and out in less than 5 minutes. The loca... See more
Marcus, Jalisa, Erin, and Janusz always goes above and beyond with the customer service they provide. They make me feel welcomed and appreciated. I couldn’t be more grateful for their hard work and de... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
629 W Madison St, 60302, Oak Park, Illinois, United States
- (708) 386-9319
Your Car Rental Deals, News & Offers
3.9
Great
17 reviews
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Great experience
19 October 2026
Extra day and hours added to receipt
Extra day and hours added to receipt. Car was returned on 10/15/2026 around 10 AM, but receipt mentioned that it was returned on 10/16/2026 in the evening. I had to contact customer service at 1800 654 4174 and take 1 hour out of my day to get the correct receipt.
17 October 2026
Great customer service at this location…
Great customer service at this location and very accommodating. Was in and out very fast and when returning the car, the return process was so quick, I was in and out in less than 5 minutes. The location to where I am at is so convenient as well.
7 October 2026
Rental from Local Hertz Rental Office
In general, everything about my recent rental went well. The rental car I received was excellent. However, there was a delay in getting a rental car at the local Hertz rental office in Oak Park, Il. They ran out of cars and had to retrieve additional cars from one of the airports. Not a bad delay, but a delay nonetheless. I should point out that I believe I received a higher class car than I signed up for (probably because of the car shortage). The return at O'hare Airport was very easy.
30 September 2026
Phenomenal
Marcus, Jalisa, Erin, and Janusz always goes above and beyond with the customer service they provide. They make me feel welcomed and appreciated. I couldn’t be more grateful for their hard work and dedication.
15 September 2026
Late Return Fee Charge Error - Check your invoice!
The car rental pick up and drop off went smoothly. However, I was charged a $12.00 Late Return Fee in error. I returned the care well before the return time of 12pm. I've called Hertz. I've called the local Hertz agency where I rented. No one answers the phone. I sent email through Customer Service on website. Have had no response in over 2 weeks.
1 July 2026
Good People! Good Service
I have enjoyed doing business with Hertz, Oak Park, IL location.
3 July 2026
Great customer service!
Great customer service!! Staff was very friendly. I received a very nice car promptly and returned it no problem. Thanks.
3 July 2026
Great customer service & team
The employees and customer service was great. The car was clean and return process was quick.
28 June 2026
Great customer service
2 July 2026
you just doing job for customers.thx
1 July 2026
Seamless experience
Seamless experience
Customer service was great
I was in and out
And I loved the vehicle
I plan to continue to shop with hertz oak park
26 June 2026
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