Overall, I like this Hertz location. Getting the car and returning overall is a breeze. This recent visit, I had a couple call outs. It took around 45 minutes to get the car for this reservation, an... See more
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Best Hertz location in the city! Everything at E. 76th runs well. Counter staff are friendly, knowledgeable and aim to get you in and out quickly. Their cars are always in good shape and staff &... See more
I was promised a smaller fuel efficient vehicle, and was forced to take a gas guzzling large SUV against my will. I should receive a refund of some sort
The Hertz representative was excellent. Helped me and made the rental process easy. She is just great
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
332 E 76th St, 10075, New York, New York, United States
- (212) 585-4085
Your Car Rental Deals, News & Offers
4.0
Great
10 reviews
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Overall good, but lately less-maintained
Overall, I like this Hertz location. Getting the car and returning overall is a breeze.
This recent visit, I had a couple call outs. It took around 45 minutes to get the car for this reservation, and it was because of the dated computers and payment systems that are in place. The employees were doing the best they could–unplugging and troubleshooting, it was frustrating for both parties. The systems at Hertz should be up-to-date and meet the demand of its customers at this location, especially with the pick-up area being so small.
It was also tough to still see that hole in the corner of the main pick-up office taped with a trash bag to block air. I understand repairs take time, but I hope that it isn't put off and maintains a priority to fix.
3 September 2026
The Hertz representative was excellent
The Hertz representative was excellent. Helped me and made the rental process easy. She is just great
6 September 2026
Best Hertz location in the city!
Best Hertz location in the city!
Everything at E. 76th runs well. Counter staff are friendly, knowledgeable and aim to get you in and out quickly. Their cars are always in good shape and staff & management will try to help you get the car that best suits your driving needs. They seem to care about their customers which is a good thing! When I need to rent from Hertz, this is location I prefer. No drama, just the way I like it.
31 August 2026
Loyal Customer Feels WRONGED & CHEATED
I was promised a smaller fuel efficient vehicle, and was forced to take a gas guzzling large SUV against my will. I should receive a refund of some sort
31 August 2026
Seamless pick-up and return
Seamless pick-up and return. Very pleasant, helpful counter person.
7 July 2026
Everyone
Everytime I rent which is almost twice a week everyone is professional and great at their job.
4 July 2026
Easy going and happy personal always…
Easy going and happy personal always and willing to help.
4 July 2026
Staff and car were great
Both the staff members at check in and check out were friendly & helpful. The car was delivered in great condition and everything went smoothly on our end.
30 June 2026
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