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Hertz - Martha's Vineyard - Martha's Vineyard Airport (MVY) Reviews 

2
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TrustScore 3.5 out of 5

3.6

Car Rental Agency
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Location

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72 Airport Rd, 02568-8102 Vineyard Haven, Massachusetts, US

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(508) 693-2402

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Company details

  1. Car Rental Agency
  2. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.

Contact info

  • 72 Airport Rd, 02568-8102, Vineyard Haven, Massachusetts, United States

  • (508) 693-2402

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3.6

Average

TrustScore 3.5 out of 5

2 reviews

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3.6

All reviews

(2)

6,985 reviews in the last 12 months

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Rated 1 out of 5 stars

Massive Over Charge

As a Hertz Gold member, I expected much better.

Hertz overcharged me approximately $2,100 for a 4 day rental. Rather than simply reviewing the charges and correcting what appears to be a significant billing error, I have been made to jump through hoops trying to get my money back.

A $2,100 overcharge is not a minor mistake, and a loyal Gold member should not have to spend this much time and effort getting an obvious billing issue addressed.

This experience has completely changed my opinion of Hertz. After being a loyal customer, I will not rent from Hertz again and cannot recommend them based on how this situation has been handled.

30 August 2026

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