I had never rented a car from the airport before. The guy I picked it up from talked to me like I should've known things before picking up. When dropping it off I had no clue. Some girl from anot... See more
Location
Switch location4000 Terminal Drive, Suite 105, 40510-8645 Lexington, Kentucky, US
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See what reviewers are saying
The outside of the vehicle was not clean upon pick up. There was a disconnect with Hertz. Prior to this rental there would be a follow up, how r things going kind of contact. All information is online... See more
Hertz had the car ready that I ordered along with the car seat for my grandson. The only downside was that their parking facility was quite a walk from the terminal.
Hertz continually charges me for fuel services when 1) I did not sign up for those services and 2) I bring the car back full. Now, I have to haggle with customer services to "prove" that I brought th... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4000 Terminal Drive, Suite 105, 40510-8645, Lexington, Kentucky, United States
- (859) 254-3496
Your Car Rental Deals, News & Offers
4.3
Excellent
28 reviews
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Nice customer service
Nice customer service. Our vehicle was available even though we were delayed due to weather until the next day.
31 August 2026
the price could be cheaper and the…
the price could be cheaper and the service was great
30 August 2026
Easy to pick up and staff are amazing…
Easy to pick up and staff are amazing at this location I am a loyal user and as long as I get good customer service and loyalty rewards. I will stay renting from Hertz weekly.
28 August 2026
Great counter service!!
29 June 2026
Quick and Easy Process
The check in and return process was easy and the car they gave me was amazing. Staff were friendly, quick, and efficient.
30 June 2026
Best service
Best service - wonderful vehicle-easy to work with. Hertz is always a good choice.
27 June 2026
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