Our agent in N Las Vegas was accomodating and extremely helpful. Hertz Corporate, on the other hand, was outrageous. The amount that Hertz wanted to adjust our contract was crazy!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Convenient but being a gold member I never get offered a free upgrade as one of my perks so maybe we should look at that more often and get some better rates in that place
The guys in Las Vegas took care of me not like the lady in Los Angeles Airport she was short with me.
Great staff at the Centennial location! Always helpful and they work hard
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
8535 W Centennial Pkwy, 89149, Las Vegas, Nevada, United States
- (702) 396-0533
Your Car Rental Deals, News & Offers
4.1
Great
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff at the Centennial location
Great staff at the Centennial location! Always helpful and they work hard
27 September 2026
Our agent in N Las Vegas was…
Our agent in N Las Vegas was accomodating and extremely helpful. Hertz Corporate, on the other hand, was outrageous. The amount that Hertz wanted to adjust our contract was crazy!
7 October 2026
The guys in Las Vegas took care of me…
The guys in Las Vegas took care of me not like the lady in Los Angeles Airport she was short with me.
9 October 2026
Car was in good condition
Car was in good condition. Gas was at full tank. Staff was great and quick to complete the transaction.
9 September 2026
The staff at the West Centennial…
The staff at the West Centennial location are always very helpfull.
2 September 2026
Good -rates need to be cheaper and let’s honor gold members by giving them a free upgrade
Convenient but being a gold member I never get offered a free upgrade as one of my perks so maybe we should look at that more often and get some better rates in that place
29 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.