I made and paid for my reservation 2 weeks ahead of my trip. I reserved a full size truck, but the morning of picking up the truck I received a called stating that they didn't have a truck for me. Aft... See more
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The workers are nice and the vehicle was good. The gas reserve is the only upgraded service I recommend. There could be better signage from the street, it's easy to pass it by but otherwise fine. I wo... See more
I have never had a bad experience with Hertz. I know when I make a reservation with them, everything will be taken care of. The check in and out is always proficient and the staff is always profession... See more
Every time I use Hertz for my rental needs it’s as smooth as butter Never any issues and always great customer service
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
18339 Pasadena St, 92530-2766, Lake Elsinore, California, United States
- (951) 459-0070
Your Car Rental Deals, News & Offers
4.0
Great
7 reviews
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They took care of me
They took care of me. Customer service was great. It was easy and fast as well. Thank you. Highly recommend.
29 September 2026
Great company
Every time I use Hertz for my rental needs it’s as smooth as butter
Never any issues and always great customer service
17 September 2026
Fast and easy
16 September 2026
I made and paid for my reservation 2…
I made and paid for my reservation 2 weeks ahead of my trip. I reserved a full size truck, but the morning of picking up the truck I received a called stating that they didn't have a truck for me. After a few phone call and trying to figure something out. They finally called and said the best they have is a jeep. It's a holiday weekend and I was very disappointed at Hertz.
9 September 2026
It's easy to miss the location driving by.
The workers are nice and the vehicle was good. The gas reserve is the only upgraded service I recommend. There could be better signage from the street, it's easy to pass it by but otherwise fine. I would use this location again.
10 September 2026
You can depend on Hertz. I have never had a bad experience with…
I have never had a bad experience with Hertz. I know when I make a reservation with them, everything will be taken care of. The check in and out is always proficient and the staff is always professional.
1 September 2026
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