Good reliable car.Once I returned it was due for a oil change.I think the tires need balance and rotate also.But otherwise the car got me to Memphis and back to Jacksonville.
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Evan was great very friendly goes above and beyond for his customers will definitely be back
I waited over an hour to get my rental car. Your computers were not working and I was told several times too bad, there’s nothing we can do. We can’t give you your car even though you showed up on tim... See more
Fast service
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
10585 Atlantic Blvd, 32225, Jacksonville, Florida, United States
- (904) 998-2335
Your Car Rental Deals, News & Offers
3.7
Average
9 reviews
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Great customer service
Good reliable car.Once I returned it was due for a oil change.I think the tires need balance and rotate also.But otherwise the car got me to Memphis and back to Jacksonville.
16 October 2026
I waited over an hour to get my rental…
I waited over an hour to get my rental car. Your computers were not working and I was told several times too bad, there’s nothing we can do. We can’t give you your car even though you showed up on time and didn’t everything correctly. I had to push and push to get the employee to call management to find an alternate solution. I was late getting to my destination. It was an awful experience.
5 October 2026
Efficiency
26 September 2026
Available cars and customer service
17 September 2026
The car was damaged and dirty.
21 September 2026
Evan was great very friendly goes above…
Evan was great very friendly goes above and beyond for his customers will definitely be back
9 September 2026
Avan is the best ever
1 September 2026
Poor service
I was supposed to pick up the car at 5:30 pm as per the reservation. I arrived a few minutes past 5 pm. The lady at the counter said that they are already closed and I have to come back tomorrow. When I showed the reservation, she mentioned that they changed the timing a week back and there is nothing she can do. Fortunately there was a gentleman at the next counter who was able to get my car.
12 June 2026
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