I registered for a 7 person SUV in late april, when I arrived with my guests on the 26th of June I was told there were NO cars available, and I wasn't the only customer who was left disappointed. I h... See more
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Like: Chevy Blazer was a nice vehicle Dislike: Upon arrival I was told I was early (which I was) and my car was not ready as it was being "cleaned". 45 minutes later I got to my car and there was lef... See more
The Hertz employee at the desk in Durango was extremely helpful!!
Polite staff. Kind of funny how independent you are in getting the car and returning it, but will rent from them again in the future!
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1000 Airport Road, Ste 14, 81303-7742, Durango, Colorado, United States
- (970) 247-5288
Your Car Rental Deals, News & Offers
3.8
Great
10 reviews
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The Hertz employee at the desk in…
The Hertz employee at the desk in Durango was extremely helpful!!
9 October 2026
Car was ready when I showed up
Car was ready when I showed up, and got a better vehicle that was available. Good shape, reliable, and easy drop off. Can’t ask for more
14 September 2026
Disappointing
Like: Chevy Blazer was a nice vehicle
Dislike: Upon arrival I was told I was early (which I was) and my car was not ready as it was being "cleaned". 45 minutes later I got to my car and there was left over McDonald's and trash on the back seat floor AND the exterior had not been washed.
7 September 2026
The gas tank was less than half full…
The gas tank was less than half full when we picked up our rental car.
10 September 2026
Manager is great and so is the staff
Manager is great and so is the staff. Always taking good care of me and my needs. Thanks
4 September 2026
I registered for a 7 person SUV in late…
I registered for a 7 person SUV in late april, when I arrived with my guests on the 26th of June I was told there were NO cars available, and I wasn't the only customer who was left disappointed. I had to rent a car from budget to get thru the day, and possibly the weekend. Lucky for me they had a smaller SUV 4 person one way vehicle come in late on friday. I still had to pay for the Budget car 1 full day. I filled out another Hertz survey and have heard no words, I guess the reservation means nothing.
3 July 2026
Polite staff
Polite staff. Kind of funny how independent you are in getting the car and returning it, but will rent from them again in the future!
29 June 2026
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