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Hertz - Denver - Denver International Airport (DEN) Reviews 

193
TrustScore 4 out of 5

4.0

24890 E 78th Ave, 80249 Denver, Colorado, US


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See what reviewers are saying

Rated 4 out of 5 stars

Pre-assigned car slot at vehicle pick-up location was super great business model. Vehicle drop-off was hassle free. Only negative was driver side sliding door handle of our minivan was completely co... See more

Rated 5 out of 5 stars

One Word - "Easy" Pleasant Folks. Pricing should show the all in costs. While seemimgly haft of the cost are fees imposed by others. Insurance seems especially high. This fees are probably beyond H... See more

Rated 3 out of 5 stars

I am not a "car" person, so didn't know a Volvo is SO special that I had to go into the office, wait in line, only to re-show my license and have my credit card scanned again...even though both are in... See more

Rated 3 out of 5 stars

Signed up for Rogue or equivalent, opted to pay extra for Ford Edge. Airport sent me to Pres. Circle where only available cars were vans or the Jeep Compass, basically same size as Rogue, which I had... See more


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 24890 E 78th Ave, 80249, Denver, Colorado, United States

  • (303) 342-3800

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4.0

Great

TrustScore 4 out of 5

193 reviews

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4.0

All reviews

(193)

8,978 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A week in Colorado

Pre-assigned car slot at vehicle pick-up location was super great business model. Vehicle drop-off was hassle free. Only negative was driver side sliding door handle of our minivan was completely covered in bird poop, requiring a trip the car wash making that door unusable until cleaned.

6 September 2026
Rated 5 out of 5 stars

Easy

One Word - "Easy"
Pleasant Folks.
Pricing should show the all in costs. While seemimgly haft of the cost are fees imposed by others. Insurance seems especially high. This fees are probably beyond Hertz control. however, hertz can be more price transparent.

5 September 2026
Rated 3 out of 5 stars

I am not a "car" person

I am not a "car" person, so didn't know a Volvo is SO special that I had to go into the office, wait in line, only to re-show my license and have my credit card scanned again...even though both are in the system prior to my arrival. Then, on my return, the man guiding cars into the lines, was rude and arrogant. I didn't need that attitude trying to drop that car off.

7 September 2026
Rated 3 out of 5 stars

A mixed bag

When things go right with Hertz, the offer good cars at a good price. However, their customer service is helpless when things go wrong and I've never been able to redeem Hertz points despite years of trying.

8 September 2026

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