You'll customer service was great
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Give me my experience lacking with the fact that the office was dirty. I've rented from them over the past two months and there has always been a dead, huge water bug cockroach. Whatever you wanna cal... See more
They called me to let me know they couldn’t provide the car I had reserved, the service on the counter was cordial and professional, they gave option between a Nissan Sentra and a Mazda SUV, I picked... See more
You did what you said you would do nowadays that’s a lost start
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
7355 Canoga Ave, 91303, Canoga Park, California, United States
- (818) 274-0183
Your Car Rental Deals, News & Offers
3.7
Average
8 reviews
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You did what you said you would do…
You did what you said you would do nowadays that’s a lost start
27 September 2026
They called me to let me know they…
They called me to let me know they couldn’t provide the car I had reserved, the service on the counter was cordial and professional, they gave option between a Nissan Sentra and a Mazda SUV, I picked the 2nd one, and it was very uncomfortable and spend lots of gas. That’s why I took my time to reserve a hybrid.
18 September 2026
Great experience
15 September 2026
They can take a reservation but they can’t hold a reservation.
The vehicle I reserved was not available and the one I received was far larger than I wanted and inconvenient for my needs. No one at any location could bring the right sized vehicle I requested.
12 September 2026
Give me my experience lacking with the…
Give me my experience lacking with the fact that the office was dirty. I've rented from them over the past two months and there has always been a dead, huge water bug cockroach. Whatever you wanna call it upside down underneath the desk, spider webs dusty, they have not cleaned. I've mentioned it to the employees and it's still there. Office staffs, customer service has her informed improvement.
5 September 2026
Great Experience
This location is always professional, courteous, and has excellent customer service experience.
Owen makes everyone feel welcome
23 June 2026
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