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Hertz - Bangor - Bangor International Airport (BGR) Reviews 

45
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TrustScore 4.5 out of 5

4.5

299 Godfrey Blvd Suite 7, 04401-3022 Bangor, Maine, US

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See what reviewers are saying

Rated 4 out of 5 stars

The customer service clerk who issued my vehicle helped me when I accidently cancelled my reservations when I was trying to adjust my pickup time to earlier in the day. When I changed the pickup time,... See more

Rated 1 out of 5 stars

Hertz is all around incredibly difficult to work with. I tried to change my rental drop off location for over an hour and they literally let the phone ring nonstop. I am a presidents circle and gold m... See more

Rated 5 out of 5 stars

As a regular renter at this location, the staff at BGR are friendly and accommodating. They recognize their premium customers with upgrades and support. Cars are clean and well maintained.... See more

Rated 5 out of 5 stars

Check in and out was fast and easy, the car was clean, the desk and operations staff were pleasant and cordial


Company details

  1. Car Rental Agency
  2. also in
  3. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 299 Godfrey Blvd Suite 7, 04401-3022, Bangor, Maine, United States

  • (207) 942-5519

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4.5

Excellent

TrustScore 4.5 out of 5

45 reviews

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4.5

All reviews

(45)

24,832 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hertz is simply awful

Hertz is all around incredibly difficult to work with. I tried to change my rental drop off location for over an hour and they literally let the phone ring nonstop. I am a presidents circle and gold member, and when I picked up my car, i was told to go to the back of the line

11 October 2026
Rated 5 out of 5 stars

Bangor brings the best…

As a regular renter at this location, the staff at BGR are friendly and accommodating. They recognize their premium customers with upgrades and support. Cars are clean and well maintained. Always my first choice returning to Bangor.

6 October 2026
Rated 4 out of 5 stars

Great customer service

The customer service clerk who issued my vehicle helped me when I accidently cancelled my reservations when I was trying to adjust my pickup time to earlier in the day. When I changed the pickup time, it jumped the price up from ~$789 to ~$2000. She helped me get the rate corrected. Although I was not able to get the car I had reserved (Maxima), the replacement we liked better (Nissan Kick).

19 September 2026

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