I had a great experience with Hertz on my most recent rental. The staff was friendly, professional, and genuinely helpful from start to finish. The entire process was smooth and easy, and I really a... See more
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Great experiences! The cars are as good as expected; the service is friendly, and the charges are as they appear from the start. Compared with other car rental locations in the RTP, I'd choose this H... See more
The mini van was dirty, not cleaned prior to my pickup. I had to clean it before I left for my family trip. Disappointed. Staff was great…
I had a great experience renting a car! The process was quick and easy, the vehicle was clean and reliable, and the staff was friendly and helpful. Everything went smoothly from pickup to return. I wo... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
704 Laura Duncan Rd, 27502, Apex, North Carolina, United States
- (919) 303-5183
Your Car Rental Deals, News & Offers
4.0
Great
9 reviews
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The mini van was dirty
The mini van was dirty, not cleaned prior to my pickup. I had to clean it before I left for my family trip. Disappointed. Staff was great…
20 October 2026
I had a great experience with Hertz on…
I had a great experience with Hertz on my most recent rental. The staff was friendly, professional, and genuinely helpful from start to finish. The entire process was smooth and easy, and I really appreciated the great customer service and the way I was treated as a customer.
Experiences like this are what make me want to continue choosing Hertz for future rentals. I definitely appreciate the team for going above and beyond and making this such a positive experience. I look forward to renting with Hertz again!
15 October 2026
The Car was dirty when I received it
The Car was dirty when I received it. Also I booked a Full and they gave me a mid size. I could even hear them talking about it out back. I was looking to move from Avis as used them for years but hertz is closer. Guess i'll keep looking for my next place.
17 October 2026
Great experiences
Great experiences! The cars are as good as expected; the service is friendly, and the charges are as they appear from the start.
Compared with other car rental locations in the RTP, I'd choose this Hertz location.
6 October 2026
Great customer service
I had a great experience renting a car! The process was quick and easy, the vehicle was clean and reliable, and the staff was friendly and helpful. Everything went smoothly from pickup to return. I would definitely rent from them again!
19 September 2026
Quickly in and out with no issues
Quickly in and out with no issues. Staff is professional and friendly.
6 September 2026
Just a great experience all around
Just a great experience all around. From the check in to the type of car to check out.
1 July 2026
Hertz is not the best place for rentals
Recently rented a vehicle from the Lauren's Duncan rd location. They were friendly however the car was and should not have been rentable.
1) the tire had a scrap on it
2) there was sticky residue on the dash
When I asked about it, he said it would be fine. I had to request more than that so he put a blue rag on it. Seriously?
3) the oil light was on the entire time we had the vehicle. Seems it needed changing and they ignored it.
4) the button to move the side mirrors was broken..
I have pictures.
6 July 2026
Unprompted review
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