My car was ready when I arrived
My car was ready when I arrived. It was clean, full of gas, and ready to go. I was also happy to see that they have resumed Saturday hours.
26 June 2026
Location
Switch location4663 Washtenaw Ave, Ann Arbor East, 48108 Ann Arbor, Michigan, US
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Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4663 Washtenaw Ave, Ann Arbor East, 48108, Ann Arbor, Michigan, United States
- (734) 528-9692
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3.8
Great
2 reviews
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Exceptional Service That Stands Out”
⭐⭐⭐⭐⭐
I rarely take the time to leave reviews, but my recent experience at Hertz genuinely deserves one. From the moment I walked up to the counter, Ahmed the representative and co- Team made me feel like a valued customer — not just another transaction.
They were friendly, knowledgeable, and incredibly efficient. Even when I had a question about my reservation, they handled it with patience and a great attitude, making what could have been a stressful situation completely seamless. It's clear they take real pride in their work.
In an era where good customer service can feel rare, this experience stood out. If you're renting from this location, you're in great hands. I'll absolutely be back.
9 June 2026
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