Great employees, excellent low mileage late model car, quick pick up and drop off, the bill matched the quote, and convenient location. Thank you for the no charge upgrade!
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I routinely rent from Hertz for business trips. They are conveniently located and the service is generally very good. This particular experience when I arrive the car was already and parked in front.... See more
Great customer service. Marcus and the crew are polite and attentive. Rental car companies all have the same cars; I stick with Hertz on Central Ave. in Albany because of the people.
They didn't clean the car, the driver's windows, or the interior.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
818 Central Ave, 12206, Albany, New York, United States
- (518) 454-9701
Your Car Rental Deals, News & Offers
4.4
Excellent
15 reviews
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Hertz was amazing everyone was friendly
17 October 2026
Great customer service,safe vehicles
Great customer service,safe vehicles, affordable rates,and good rewards program
17 October 2026
Thank you so much!
15 October 2026
Great employees
Great employees, excellent low mileage late model car, quick pick up and drop off, the bill matched the quote, and convenient location. Thank you for the no charge upgrade!
9 October 2026
Great service Great staff
26 September 2026
They didn't clean the car
They didn't clean the car, the driver's windows, or the interior.
24 September 2026
Very smooth and very good
15 September 2026
Routine business rental
I routinely rent from Hertz for business trips. They are conveniently located and the service is generally very good. This particular experience when I arrive the car was already and parked in front. The rental return process was also very good. I just handed them the keys and they said they would email me the final bill.
3 September 2026
I always receive great customer…
I always receive great customer service. The staff are always attentive and efficient with their services.
9 September 2026
Great customer service
Great customer service. Marcus and the crew are polite and attentive. Rental car companies all have the same cars; I stick with Hertz on Central Ave. in Albany because of the people.
28 August 2026
The person I spoke with was patient and…
The person I spoke with was patient and worked hard at resolving my problem.
1 July 2026
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