loyalty means nothing with this company time to move on after 6 cars look after your regular customers ain’t rocket science
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Having received a shockingly poor service at Harwoods Southampton I started using Heritage Salisbury Audi for the servicing of my A6 Avant. All my dealings with Salisbury Audi have been nothing s... See more
I recently purchased a new Q3 Sportback from Heritage in Salisbury. The service from start to finish from Maisy was second to none. Their PX price was also better than other dealerships (Poole Audi a... See more
Went to buy a new car, but had the misfortune to meet the most useless, unhelpful and disinterested salesman I have ever encountered. He grudgingly said he would arrange a test drive but never did an... See more
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3.4
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21 reviews
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Heritage Audi Cheltenham - Indifferent Dealership
Heritage Audi - Cheltenham
Had to update this review following recent experiences with Cheltenham Audi.
Pre-sale: fantastic service, can't fault these guys; they know how to get you to part with your money!
Post-sale: they couldn't care less. Never return calls, don't get back to you when they say they will, completely indifferent attitude.
Without going into too much detail, an issue I had took 12 weeks to sort out and in that time I had to chase via 13 phone calls and 3 emails - not a single phone call came from Heritage Audi nor did they reply to any of my emails!
Anyway, hopefully anyone thinking of doing business with Heritage Audi in Cheltenham - be aware! See Google reviews; there's a few other people who have said the same thing.
31 August 2021
Unprompted review
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