Hello Baby Direct - Online Retailer Reviews 69

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Lovely Moses basket. The only thing that could be improved is the inclusion of a simple mattress. Fast and reasonably priced postage…especially to Northern Ireland.

Company replied

Rated 1 out of 5 stars

Made an order in the 4th April. As this was a bank holiday weekend I thought nothing of the delay in postage. 8th April I get a refund email. No explanation but I believe one of the items was misprice... See more

Company replied

Rated 5 out of 5 stars

We had a minor problem with the dressing table I bought for my Granddaughter. When I contacted Hello Baby to explain that we had a missing part they responded immediately. I was looked after by Fred w... See more

Rated 5 out of 5 stars

All of the staff at Hello Baby are kind, compassionate and accommodating from the moment you arrived. I came for a 18 week gender/ 4d scan and was able to have three attempts at getting some beautiful... See more

Company details

  1. Outlet Mall

Written by the company

Hello Baby offers a huge range of top brand baby and nursery products with free shipping service on every item in the UK. Great brands such as Tommee Tippee, Dr Brown's and more. From Pregnancy to Toddler and every stage in-between. A family business.


Contact info

4.1

Great

TrustScore 4 out of 5

69 reviews

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Rated 5 out of 5 stars

I've been to hello baby

I've been to hello baby, for 2 scans. I had a few questions before I booked the appt so i messaged them via Facebook where they replied very quickly and efficiently. After a brief conversation I booked an appointment as I felt very comfortable already. When I went to the scan, they were as shocked as I was to find out I was 5 and half months pregnant already 😲. I was shocked, overwhelmed, excited, nervous as I didn't think I was able to have kids. The staff were amazing, very happy for me, calming and supportive. They was able to tell me he was a boy straight away 💙💙 we didn't get to see his face this time as he was lay face down but they advised me when the best time to go for his 2nd scan and I was definately going with these ladies again.

The 2nd time I went we got to see his beautiful little face straight away, can tell he's the image of his daddy already ❤️ the pictures are amazing. I'm due the 3rd march and would love to see his face one more time just before his arrival. 💙

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Jasmine fox-

Came to hello baby for a early gender scan, girls was lovely and welcoming. My baba was in a awkward position so I got given time to have a wiggle and try again. Would definitely recommend xx

7 January 2022
Unprompted review
Rated 5 out of 5 stars

Been to the clinic a few times…

Been to the clinic a few times throughout my pregnancy so far and found the experience great! I also came here for my gender scan and baby wasn’t playing, scanner asked me to grab a drink and she would re scan, got the gender in the end and very patient! Thank you xx

3 January 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant!

All of the staff at Hello Baby are kind, compassionate and accommodating from the moment you arrived. I came for a 18 week gender/ 4d scan and was able to have three attempts at getting some beautiful photos as baby was not behaving. Nothing was too much to ask. Genuine, open and honest conversations to be had whilst there. I felt entirely welcomed and comfortable throughout my whole visit and will 100% be back again. Thank you to the entire Hello Baby team 😊

3 January 2022
Unprompted review
Rated 5 out of 5 stars

What a lovely experience

What a lovely experience
I’ve had 2 scans here
Professional, caring & welcoming staff
I will share & recommend my lovely experience to others 💕

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Reassured

Hello baby we’re great when we came for a early reassurance scan. I was very upset and anxious and was soon relaxed. They also gave us a preview of our baby in 4D highly recommended, all staff were so lovely and friendly.

18 December 2021
Unprompted review
Rated 1 out of 5 stars

I won a competition and was so excited…

I won a competition and was so excited for the scan I couldn’t wait to see my baby girl especially to see who she would look like as you do I arrived and the whole thing was rushed the place was so crowded people rushed in and out even others complaining it’s not worth so much money for a pop in at all I was not happy at all you couldn’t even see my baby’s face cause she was facing my back I was waiting for 45 minutes and after all that I couldn’t even go back so overall it was a waste of time and will never be going again !!

15 December 2021
Unprompted review
Rated 5 out of 5 stars

Early scan - 6 weeks

Came for an early scan at 6 weeks after a Covid scare.. the ladies were all amazing and welcoming.. Thank you all for the reassurance and lovely comforting atmosphere ❤

1 December 2021
Unprompted review
Rated 5 out of 5 stars

I went to hello baby for my first ever scan💗

I went to hello baby for my first ever scan with my daughter & absolutely loved my experience! So I went back to find out her gender & she was a little girl💖 a year later and I’m expecting my second, I went to hello baby again to find out the gender the earliest I could because I was too excited!! They managed to fit me in on the day when they were fully booked & I found out I was having a little boy💙 I would 100% recommend this place, I felt so comfortable and happy with every experience, all the staff were lovely and the shop is so cute with so many ways to reveal the gender and little cute outfits😍xx

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Lovely

Staff are lovely
Very professional and friendly, clean and welcoming service. Satisfactory
Slightly pricey but can’t complain

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing and beautiful…

Absolutely amazing and beautiful experience to find out I was having a baby boy!
I loved it so much, I just want to have a 4D scan now to see my beautiful baby boy!
I’d definitely recommend the staff, so welcoming and lovely! Made me feel so comfortable :)

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant experience at hello baby made…

Brilliant experience at hello baby made it so special to announce I’m having a baby girl my gender reveal was amazing all down to hello baby’s hard work finding out her gender 100% recommend definitely be going back thanks hello baby

3 September 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely adore this place!!!!

I absolutely adore this place and have visited here multiple times with all 3 of my pregnancies. Katie is so lovely and takes her time with the scan so you don’t feel rushed and even rebooks you in if you can’t get good photos or what you went in for. After 7-8 years of business from us you will definitely continue to get it in the future if we have anymore. Thank you so much!

14 August 2021
Unprompted review
Rated 5 out of 5 stars

Amazing friendly staff; wonderful place

Visited the clinic a couple of weeks ago for an early pregnancy scan; the place is beautifully set out and the receptionist was absolutely lovely. When going in for my actual scan the lovely lady who did it for me was so nice and kind and put me right at ease I never thought I could have any children so to actually see my baba was a wonderful experience and I was so emotional. Couldn’t recommend the place enough and I’ve booked to go again in a few weeks for an early gender scan. Ladies if you want to visit somewhere for private scans THIS is the place to visit wouldn’t go anywhere else

4 August 2021
Unprompted review

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