Heck! Reviews 2,198

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality and delicious taste of the products. Customers appreciate the ease of online ordering and the excellent packaging, which often includes ice packs to keep items fresh. Many also highlight the prompt and well-organized delivery service, noting that orders arrive on time and in good condition. However, some customers also noted issues with delivery, including late arrivals, defrosted ice packs, and orders being left in inconvenient locations. A few other people also felt that some products lacked flavor or contained undesirable textures, leading to dissatisfaction with certain items.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the quality, taste, and... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the high standard of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast delivery and... See more

Order

People report positive experiences with ordering, finding the process easy and convenient, especially for... See more

Service

Customers consistently note positive experiences with service, praising the brilliant service and outstanding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi. I'm very happy with the product that arrived and can't wait to use some of your recipes but I need to complain about the delivery, we live down a forest road that as two gates to through too reach... See more

Rated 4 out of 5 stars

Love Heck products but this time it was a summer delivery. First intimated that it would be delivered on a Friday, then courier contacted me to say Monday. The ice packs were all soft and mostly the p... See more

Rated 5 out of 5 stars

We just had to have some "Bride's Lucky Sausages" to bury in hopes of good weather for our upcoming wedding, though delivery estimates were too late. I spoke to Heck and they made a next day delivery... See more

Rated 5 out of 5 stars

First of all IMHO, Heck are the best sausages out there. But our local supermarkets don't reliably stock all the range so will def order online in future. Have just received first delivery by courier.... See more


Company details

  1. Food Producer
  2. Fruit and Vegetable Processing
  3. Meat Products Supplier

Written by the company

WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible horrible “sausages”.

Horrible horrible “sausages”.
I thought that it was me, until my wife said that hers had gone into the kitchen bin- where mine also, quickly followed .
Definitely, one to lose off the list.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

My 2nd bundle has arrived

My 2nd bundle has arrived , first one was the chicken bundle so trying the mixed one this time and both are amazing value , well packed , fast delivery and taste fantastic too
Definitely buying them direct is a more sustainable money saver and more availability for newer products

12 May 2026
Rated 5 out of 5 stars

Amazing

Sausages, burgers etc are the best, the company is amazing , you can order direct to be delivered to your home,, totally the best

12 May 2026
Rated 1 out of 5 stars

Dreadful

Dreadful, ordered our box in early April, it's now mid may and still not arrived. Apparently they have tried to deliver 5 times but utterly no evidence of that. Really not good

6 May 2026
Rated 3 out of 5 stars

Delivery issues sadly

Delivery didn't arrive when expected and when it did the following day, the ice packs were completely defrosted and everything smelled badly of warm meat. Heck immediately offered to replace the order, but unfortunately then failed to send replacement! Obviously the poor delivery was not their fault (although the lack of a replacement was), but I was offered a full and immediate refund, so customer service is very good. Can't comment on taste as didnt want to chance lukewarm meat (especially chicken), but the breakfast box is certainly good value if you are a Heck fan.

30 April 2026
Rated 1 out of 5 stars

I’ve eaten plenty of different sausages…

I’ve eaten plenty of different sausages in my 83 years, including HECK, but for the first time in my life I threw these sausages away, they were absolutely tasteless, lacking in any taste of seasoning. Wouldn’t ever buy them again!

21 April 2026
Unprompted review

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