Ordered on the 19th September yet didn’t arrive until the 28th. No notification to say package was despatched. Charged £6 for postage despite being £3.95 on the web page(apparently had not been upd... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered on the 19th September yet didn’t arrive until the 28th. No notification to say package was despatched. Charged £6 for postage despite being £3.95 on the web page(apparently had not been upd... See more
Company replied
Lovely staff who always go the extra mile, wonderful customer service. Fabulous choice of wool and children’s clothes
I went into the shop for a hat for my little girl. Karen was more than helpful at showing me what was available and letting me try the different hats in for size. She then helped me choose some baby s... See more
Company replied
Lovely Shop for Children’s Clothing. I’ve bought a few items from there. All clothing is beautiful and excellent quality with an array of different brands to choose from. Would highly recommend.
Company replied
We offer prices from budget to designer, we have premature baby wear, special occasion wear Christening, communion, wedding. Bibs, cosy toes, bedding and blankets, socks and shoes, headbands, school bobbles and clips. We also sell wool and accessories. We offer an embroidery service (not cosytoes at the moment)
9 Westfield St, WA10 1QA, Saint Helens, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely Shop for Children’s Clothing. I’ve bought a few items from there. All clothing is beautiful and excellent quality with an array of different brands to choose from. Would highly recommend.

Reply from Heaven Sent
This is a friendly small business with the most high quality, yet affordable clothing. I have purchased numerous times and am very pleased with all the items received. Thank you.

Reply from Heaven Sent
I have ordered from heaven sent a number of times and always got amazing service from Karen. The products and stock are just gorgeous and Items are always sent quickly my go to for a nice little outfit for my little girl

Reply from Heaven Sent
I went into the shop for a hat for my little girl. Karen was more than helpful at showing me what was available and letting me try the different hats in for size. She then helped me choose some baby socks. When I was at the till I sorted a beautiful coat which Ste advised it was 50%off… he helped me decide on what size would fit my little girl. Each time I go into the shop, we’re greeted and it’s so friendly and relaxed. I love browsing and never feel rushed or pressured to buy.

Reply from Heaven Sent
Lovely people collected granddaughters dress excellent service and price with a personal touch

Reply from Heaven Sent
Excellent service and beautiful beautiful clothing from my favourite brands . Would highly recommend if you want your little one dressed beautiful without a huge price tag . Xxx

Reply from Heaven Sent
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.