I ordered 4 (of the same) cat toys. 1 was delivered and I received an email stating I'll receive the other 3 when they're back in stock. The email states it typically takes 1-2 weeks to restock item... See more
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I've ordered a hard to find OTC joint supplement for several years from healthypets.com. Their price was typically best available and I never had a problem. This time, however, an issue with expirat... See more
Got email confirmation of order Nov 20 2024. They didn't take the money till Dec 20. Jan 1, money was refunded and on Jan 3, they deducted it again. Still no product has been delivered. HealthyPets... See more
Ordered Dentees Star (chews for dogs), 2 packs. Received a box of Probiotic capsules. Ok, no problem, call and let them know, will exchange. Nope. This place is the WORST customer service experience -... See more
Company details
About HealthyPets.com
Written by the company
HealthyPets.com pet supplies the the internet's best kept secret for getting your pet's over-the-counter medications and supplements at the best prices. We have huge sales and superior customer service. Any issues, give us a call, email or chat live. 800-889-9475
Contact info
34501 Seventh St., 94536, Union City, United States
- 800-889-9475
- sales@healthypets.com
- www.healthypets.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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So happy and so is my dog!
I was so happy to find my dog's favorite treats at a great, great price!!! I'm willing to pay any price for whatever he wants (true dog mom), but when you can get them at a reasonable price you can buy more! Excellent and fast service. Thank YOU!
FRAUDULENT COMPANY ALERT!!!
do not order from here they are fraud and they will not help you at all. Sean and all of their customer service representatives are awful I’m telling you to go order at church.com or a different site do not waste your money and get scammed. They are in an ethical business and will take your money without trying to help you.
Good prices, fast shipping
Good prices, fast shipping, exactly what I needed. Thumbs up, recommend!
Delivered on time and with no damage.
They refused to honor their so called deals
We spent beyond the $49.00 required for free delivery.
Computer refused us that and refused the twenty per cent coupon.
WE honored the order as we are people of our word but never again.
I will never buy from this company…
I will never buy from this company again. I was forced to give my phone number to make my first purchase but since then they have bombarded me with their ads through text messages. I’ve requested to be removed to no avail.
Selling items they don't even have
I purchased an item from the site in July of 21' that was said to be in stock and got an email saying they would contact me when it shipped. About 2 weeks later I got an email saying my order had been canceled but with no explanation as to why or what happened. Then the next day I got another email saying the order had been cancelled because the item I ordered had been discontinued. They offered me a discount on my next purchase but I won't give them another opportunity to waste my time.
I'd recommend this site!
Excellent customer service, great products at good prices!
The worst customer service
The worst customer service. I placed and paid for an order, and when I didn't receive a shipping notice, I questioned them why. the response was the item is backordered, we will let you know when it will be shipped. Since then, not a work.
Criminals.
Second time even better than the first
Second order of the dog’s favorite treats, bar none.
Charged full amount, didn’t deliver
I placed an order in May, received a small partial shipment (~25%) in June although I was charged the full amount. It’s now mid-July and I’m still waiting for the rest of the product. I’ve received no correspondence from the company since early June and they’re difficult to reach. I question if I’m dealing with an honest business that’s interested in good customer service and repeat customers. Basically they took my money and didn’t deliver the product.

Reply from HealthyPets.com
Great product
Great product, my fur babies love them! Thanks for a product that helps keep their teeth from building up plaque. 🤗
I received my pet medicine on time and…
I received my pet medicine on time and very well packed. Thank you!
very pleased with service
No problems
No problems, exact order arrived quickly and in excellent new condition.
Shipping rip off
Shipping rip off. Charged over $20 shipping for light weight products I ordered. What an inconvenience ,I had to call and point out the error wait for them to figure out what happened. THEN, they reduced the shipping to a reasonable cost. However, a respectable company would have said....we are so sorry for your inconvenience and waved the total shipping cost.
Big biz always rips the little guy.
Sad.
Great ordering and shipping experience
Great ordering and shipping experience, not as pleased with the product itself.
Partial shipments
I placed an order and had to call to find out why I had not received my order 3 weeks later. They said they were out of the clotisol but could do a partial shipment of the Bayer quad dewormer. I received a package yesterday in the mail on June 26 th with the clotisol (which they were suppose to be out of) and no Bayer quad dewormer. Guess I will be back on the phone with the company tomorrow.

Reply from HealthyPets.com
Great product for fleas
Great product for fleas, exactly what I was looking for at a goodd price!
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