Headcovers Unlimited logo
Visit website

Headcovers Unlimited Reviews 1,290

•
TrustScore 4.5 out of 5

4.3

Headwear Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their softness, comfort, and durability. Many appreciate the thoughtful packaging, which often includes uplifting messages and special touches, making the unboxing experience feel personal. The website is frequently highlighted for its ease of use, clear product descriptions, and wide variety of styles and colors, which helps customers find exactly what they need. Reviewers also commend the prompt delivery service. However, some customers experienced issues with their orders, including missing items or delayed deliveries. A few people were dissatisfied with the product's appearance not matching the website's images, describing items as "cheap looking" or "cheesy." There were also occasional concerns about the accuracy of color representation for certain products and the cost of shipping, particularly for international orders.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their quality, comfort, and... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting items made from natural... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Website

Customers consistently note positive experiences with the website. Many reviewers found the website easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I first opened the package I was disappointed in the quality.however, when I put it on, though, I realized the softness and light feeling is perfect for your target customers. It can make a woma... See more

Rated 4 out of 5 stars

Beautiful hat! It was a Christmas gift for hubby. Unfortunately, the hat was larger than I expected and needed to choose a medium rather than large. Will be requesting a return for the smaller size. L... See more

Rated 5 out of 5 stars

I have shopped with Headcovers.com before and have been very satisfied. The variety of products is great. You can tell this is a family-owned business by the way products are prepared for shipping. T... See more

Rated 5 out of 5 stars

As a recent cancer patient who has lost most of my hair, this was my first time searching for head coverings to use daily in lieu of opting for a wig. The variety of availability in terms of style, c... See more

Company details

  1. Headwear Store
  2. Hat Shop
  3. Wig Shop

Written by the company

Hats, turbans, wigs & scarves designed for medical hair loss. Caters to cancer chemotherapy, alopecia & chemo patients. Cancer patient gifts are also offered. Each hat, turban, scarf & wig offers full head coverage.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Customer Service

I’m happy with the headband, bangs and headcover. Made very nicely. Also their customer service team was great. They reached out to me with questions on my shipping address.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Love these caps

Love these caps! I wear them all the time at home to hide my chemo hair. There is a wide variety of colors too.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Pleasantly Surprised at the Range of Choice

As a recent cancer patient who has lost most of my hair, this was my first time searching for head coverings to use daily in lieu of opting for a wig. The variety of availability in terms of style, color choices, and material used came as a pleasant surprise. There often were multiple pictures of a product, which helped me decide if I liked the look or not. Sometimes a shot from the front looked ok but not from the side or rear. The prices were less than some of the other companies, which I appreciated.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

The material is so soft and so cute

The material is so soft and so cute. My 40 year-old daughter wanted to take them from me and wear them for herself! The package arrived so nicely wrapped with little extras like the refrigerator magnet. Thank you!

1 October 2025
Unprompted review
Rated 3 out of 5 stars

I have alopecia for over 25 years now

I have alopecia for over 25 years now, and my biggest frustration aside from having a small head is finding nice scarves to wear that don't clash with patterns in my clothes. I would love to see scarves like the Hannah Head Wraps that I just ordered in solid colors made from soft fabric that doesn't slide.
Hope you can come up with something like that. It would surely make me smile. :)

24 September 2025
Unprompted review
Rated 5 out of 5 stars

GREAT company to deal with!

Easy to order, reasonable prices, and delivery when promised. Scarves are gorgeous, soft, and very comfortable. Packaging was . . . unexpected. Gave me a real lift!

26 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look