HD PLUS Reviews 22,520

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I had a problem with my renewal that lasted 8 days. Every agent I spoke with was kind, patient and tried their best to help me. Only the last agent gave me the advice that solved my problem. I have be... See more

Rated 1 out of 5 stars

024 243 9872 What’s wrong with your customer service in Ghana,I have been calling this line but not going through,I want cancel my subscription and refund my money back

Company replied

Rated 5 out of 5 stars

Der Berater am Telefon war kompetent. Er hat mein „Problem“ gelöst.

Rated 5 out of 5 stars

My subscription expired and the renewal staff was able to renew my service problem loss. Fantastic job.

Company details

  1. Business Services

About HD PLUS

Written by the company

Über HD+

HD+ ist die TV-Plattform mit der größten technischen Reichweite in Deutschland. Durch HD+ kommen Zuschauer:innen in Deutschland seit 2009 in den Genuss von hochauflösendem Fernsehen privater Sender. Der Fokus liegt auf dem Empfang über Satellit. Seit 2021 ist das Angebot auch auf mobilen Endgeräten und ausgewählten Fernsehern via IP ohne klassischen Fernsehanschluss empfangbar und HD+ damit technisch für alle TV-Haushalte in Deutschland verfügbar. Zudem bietet die HD+ Komfort-Funktion den Neustart von laufenden Sendungen und Zugriff auf Mediatheken. Aktuell sind mit dem HD+ Sender-Paket mehr als 80 Sender in brillanter HD-Qualität zu sehen: 26 der größten Privatsender, drei UHD-Kanäle (via Satellit) inklusive RTL UHD und ProSiebenSat.1 UHD sowie über 50 frei empfangbare Sender. Dank der direkten Integration von HD+ als TV-App bei neuen TV-Geräten von Samsung, Panasonic, Sony, Philips und Vestel ist HD+ einfach zu nutzen. Die HD PLUS GmbH ist eine hundertprozentige Tochter des Satellitenbetreibers SES.


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4.2

Great

TrustScore 4 out of 5

23K reviews

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Rated 4 out of 5 stars

Considerate Agents/Prompt Telephonic Response

I had a problem with my renewal that lasted 8 days. Every agent I spoke with was kind, patient and tried their best to help me. Only the last agent gave me the advice that solved my problem. I have been a customer for years and I find the service to be worth the fee, but I hope the price hikes will slow down.

4 March 2026

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