Hay Wines Reviews 

2
TrustScore 4 out of 5

3.8

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Company details

  1. Wine Store

Written by the company

Hay Wines is a family run Wine Merchants and Importers based in the medieval market town of Ledbury. Retail - Wholesale - Internet - Events.


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3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

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(2)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great wines and friendly staff

A fantastic local business. We go regularly and always get excellent recommendations within our preferred price range. Whether you want an affordable mid-week wine or something special, they have an excellent range and there's plenty to choose from. Jane, Holly, Jeremy and the team are friendly and knowledgeable. Saturday morning tastings are a real treat!

22 August 2026
Unprompted review
Hay Wines logo

Reply from Hay Wines

Thank you so much for such a lovely review and for supporting us as a local business. It’s wonderful to hear that you enjoy visiting the shop and that we have been able to help you find the right wines for every occasion and budget.

We’re especially pleased that you enjoy our Saturday morning tastings too. Thank you again for your continued support; it really means a lot to all of us at Hay Wines.

Best Wishes,
Jane

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ SERVICE

Wow... SUPERB SERVICE
Spoke to a very helpful Jeremy who knew his stock and was most helpful.
Ordered a bottle of Buzbag Turkish red Wine on the afternoon of the 10th May and received my bottle by 10am the following morning.
Highly recommend, and shall definitely use this company again.
Thank you Hay Wines.
Kind regards Caroline

11 May 2021
Unprompted review
Hay Wines logo

Reply from Hay Wines

Thank you so much, Caroline, for your wonderful review! We’re delighted to hear that Jeremy was able to help and that your bottle of Buzbağ arrived with you so quickly.

We really appreciate your kind words and your recommendation, and we look forward to welcoming you back to Hay Wines again soon.

Best Wishes,
Jane

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