Very helpfull, polite, helped us with all our disabled needs for our holiday! The booking process was easy, the young lady did everything for us, the service was perfect!
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See what reviewers are saying
Agent responded very quickly via Facebook. Completed the booking process easily and secured the trip I wanted, a bit overpriced but hey ho!!
The lady we spoke to was very efficient, she compared holidays for us and came up with several options. This gave us a full picture of what we could expect and made our decision easier when selecting... See more
Company replied
Initially spoke to Mia and she gave us some info, after walking and doing some shopping my partner and myself went back and spoke to Emma and booked our 1st holiday away, she went through everything a... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2e Wulfrun Square, WV1 3HQ, Wolverhampton, United Kingdom
- 01902585072
4.9
Excellent
730 reviews
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Enjoyable experience
Ella who served us was very pleasant and helpful. She listened to what we wanted and advised accordingly.
Very pleasant booking our holiday
25 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review! - Ella
They were very helpful had good…
They were very helpful had good knowledge of what i wanted it was so simple and i booked the holiday at the same time
26 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your great review :)
Mia was very helpful and found a…
Mia was very helpful and found a holiday to suit our needs
20 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for tour lovely review:)
Ella was very helpful and booked…
Ella was very helpful and booked everything we wanted for our cruise in October 26.
25 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review - Ella :)
Listened to what I wanted and Mia from…
Listened to what I wanted and Mia from Wolverhampton branch was extremely helpful and answered all my questions. Definitely recommend
23 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review :)
Very welcoming atmosphere.
Very welcoming atmosphere.
Fantastic service from Ella who was charming, helpful and patient.
I would definitely use Hays Travel again.
23 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review :)
Excellent service Caroline was there…
Excellent service Caroline was there to help us in every way we haven't done a cruise before so it was nice to talk to someone who didn't rush you and there to answer all the questions has we did have a lot to ask
3 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review :)
Reply from Hays Travel - Wolverhampton
Thanks Jane for your great review:)
Very helpful staff with good knowledge…
Very helpful staff with good knowledge of cruise planning, plenty of suggestions to make our holiday selection as we wished.
19 January 2026
Reply from Hays Travel - Wolverhampton
Thank You for your lovely comments and review. We really value and appreciate you booking with us, Many Thanks, Emma
The lady that assisted us was…
The lady that assisted us was absolutely brilliant explained everything clearly and honestly
20 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review, lovely to meet you both, thanks Caroline :)
Reply from Hays Travel - Wolverhampton
Thanks Alan, always a pleasure :)
Brilliant service
Really good service from Demi,she went over and above to secure our holiday, thank you!
19 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review :)
Holiday to Rome.
We always get a warm welcome when we pop in and get information about our holiday. Just booked our next trip to Rome for our daughter’s 21st birthday and as always Emma at Wolverhampton branch has gone that extra mile for us and Caroline the manager was also happy to help with pricing. Can’t fault your staff at Wolverhampton branch as always happy to help when we pop in.
Many thanks
Debbie & Miles.
17 January 2026
Reply from Hays Travel - Wolverhampton
Thank you Debbie for your lovely review, always a pleasure to see you in store :)
Ella was so helpful and professional
Ella was so helpful and professional. The other members of staff were also very friendly and supportive.
10 September 2025
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review:)
The travel rep very helpful
13 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review - Mia
Staff were pleasant and polite and we…
Staff were pleasant and polite and we didn’t have to wait to be seen.
Booking took a while so the offer of a drink would have been good
13 January 2026
Reply from Hays Travel - Wolverhampton
Thank You so much for booking with ourselves and your comments.
2026 holidays
We called in to book a week away in March/April, and also to look at the possibility of a cruise later on. Emma was able to give us several options for the Spring holiday, which we booked, and the cruise, which we also booked.
4 January 2026
Reply from Hays Travel - Wolverhampton
Thank you so much for your lovely review - Emma :)
mia was very helpful she helped sort…
mia was very helpful she helped sort the holiday and gave the best price
5 January 2026
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review - Mia :)
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review :)
Easy 5 stars excellent 👌
Hayes were 1st class all the way. We booked a cruise through them. The young girls in the Wolverhampton office couldn't do enough, they went above & beyond to help, we even received a phone call asking if everything was ok. 5stars easy from me.
23 July 2025
Reply from Hays Travel - Wolverhampton
Thank you for your lovely review:)
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