Without the help of Hays travel, we would had never been able to plan our cruise. So much paperwork and time on checking our needs. Very helpful and patients in going through everything such as time... See more
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See what reviewers are saying
Upon entering Hays Travel Agency I was greeted by a lovely young lady called Emma, who dealt with my booking arrangements to Eire in a most helpful efficient manner. Nothing was too much trouble. It... See more
Company replied
I found a cruise on the Internet but wanted the security of Hays Travel to deal with it. I've always gone to Hays Travel for my cruises as they are so supportive and only want the best for their clien... See more
Company replied
we wanted a last minute coach holidayneeded 2 single rooms,very difficult to obtain,howver emma was amazing,founf us a holiday we liked and our seperate accommodation.She went to great lengths to ach... See more
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Company details
- Travel Agency
- also in
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52a Rectory Road, NG2 6BU, West Bridgford, United Kingdom
- 01158605343
4.9
Excellent
661 reviews
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Reply from Hays Travel - West Bridgford
Hi Donald
Thank your email. I look forward to seeing you again soon - Emma@Westbridgford
As usual brilliant service from our…
As usual brilliant service from our local branch at west bridgford .Emma was excellant anfd sorted everything for us
15 January 2026
Reply from Hays Travel - West Bridgford
Hi Mr Nevin
Thank you for your email. It was great arranging your trip for you and I look forward to speaking to you again very soon Emma@Westbridgford
Gemma was so helpful and patient to…
Gemma was so helpful and patient to find the right flight for us.
13 January 2026
Reply from Hays Travel - West Bridgford
Hi Mrs Blanchard
It was really nice seeing you in store and look forward to seeing you again Emma@Westbridgford
Good listening skills and appropriate holiday suggestions
Emma listened carefully to the type of holiday we were interested in booking and was immediately able to make appropriate suggestions. When there was a problem as regards booking the hotel half board, she resolved this issue to our satisfaction.
6 January 2026
Reply from Hays Travel - West Bridgford
We appreciate you taking the time to share your experience. We're happy to hear that we could assist you in finding the perfect holiday! We all hope you see you soon Gemma@westbridgford
Reply from Hays Travel - West Bridgford
We appreciate you taking the time to share your feedback, and we are so glad to hear you received efficient service.
Emma@Westbridgford.
ring you back when they say
10 January 2026
Reply from Hays Travel - West Bridgford
Hi Mr Davis
Thank you for your email and we are always here to help you we look forward to speaking to you again soon - Emma@WestBridgford
Reply from Hays Travel - West Bridgford
Thank you so much for your lovely review, it means alot to wendy and the team, we're all so pleased to know you find our service helpful. We hope to see you again soon - Gemma@westbridgford
Reply from Hays Travel - West Bridgford
Hi Mr and Mrs Arnold
It was great meeting you in store and a pleasure sorting your trip for you it will be great and you will have a fantastic time. I look forward to seeing you again very soon - Emma@Westbridgford
As usual
As usual the staff were exceptional and my holiday enquiries dealt with in a very professional manner. Thank you to Amy - Wendy and Emma
7 January 2026
Reply from Hays Travel - West Bridgford
Hello Mr Groves, thank you for your lovely review it really means a lot. - Amy
Very friendly and helpful staff
Very friendly and helpful staff, who listened to our requests and provided multiple options
31 December 2025
Reply from Hays Travel - West Bridgford
We appreciate your kind words! We are so glad that our team provided you with helpful options and listened to your requests. Gemma@WestBridgford.
As ever first class service
As ever first class service - have dealt with them on many occasions now - Wendy in particular 👏 they all know their stuff so it was a breeze booking.
5 January 2026
Reply from Hays Travel - West Bridgford
Hi Richard, We're happy to hear that your booking experience was a breeze! We appreciate your continued business and are grateful for your positive feedback regarding our team. Gemma@westbridgford
Hays travel in West Bridge are brill!
Hays travel in West Bridgford are a fantastic team!. I don't go anywhere else to book my holidays ( big shout out to Wendy). The staff are friendly, knowledgeable and very patient with you (I'm always wanting to try different dates, different hotels, shorten or lengthen to see how it affects prices). Great experience with the hays team, thank you!
5 January 2026
Reply from Hays Travel - West Bridgford
Good afternoon Philip, We appreciate your wonderful review of our team in West Bridgford! We're happy to hear that you find our staff friendly, knowledgeable, and patient. Thank you for your continued trust in us for booking your holidays. We hope to see you again soon! Gemma@westbridgford
Great service.
We booked a holiday with Hays West Bridgford and were very pleased with the service. Wendy was so helpful and made every effort to find something just right for us. The price was very reasonable and we really liked the reassurance of booking through a travel agent.
2 January 2026
Reply from Hays Travel - West Bridgford
We are so pleased to hear that you were happy with the service you received from our West Bridgford branch. It's great to know that we could find the perfect holiday for you at a reasonable price. Thank you for your review!
Wendy@WestBridgford
Emma was brilliant as usual
Emma was brilliant as usual. Friendly, knowledgeable, efficient. What more could you ask?
1 January 2026
Reply from Hays Travel - West Bridgford
We're happy to hear that you had such a positive experience! Thank you for your kind words; we appreciate your feedback.
Emma@Westbridgford.
Emma was effortlessly efficient and she…
Emma was effortlessly efficient and she had a smile when we asked a question. We were so pleased
28 December 2025
Reply from Hays Travel - West Bridgford
We are so pleased to hear that you found our service efficient and that our team member was helpful and friendly. Thank you for your feedback! Gemma@westbridgford
Reply from Hays Travel - West Bridgford
We appreciate your positive feedback regarding the efficient service. Thank you very much for your comments it means alot to Amy and the team! Gemma@Westbridgford
I was welcomed into the centre by Amy…
I was welcomed into the centre by Amy asking how she could help. Her colleague Emma, came to help as Amy was a trainee. The explanation of process helped me to understand BA website when booking flight to USA
19 December 2025
Reply from Hays Travel - West Bridgford
Hi Mrs Dobbs, Thank you for your lovely review. I'm glad we were able to get you sorted for your flight. We look for ward to seeing you again!
Amy @ Westbridgford
First Class service
Very friendly and efficient service. Knowledgeable staff who knew how to find the relevant information on the computer,
4 December 2025
Reply from Hays Travel - West Bridgford
Thank you for the 5-star review! We're so glad Wendy could help and provide great service. We hope to see you again soon! Gemma@westbridgford
Looking after the customer if they have…
Looking after the customer if they have questions or problems!
Gives you confidence in these days of the internet and pc's.
Well done to the team at West Bridgford
2 December 2025
Reply from Hays Travel - West Bridgford
Hi Rod. Thank you so much for your kind words! We’re thrilled to hear you felt looked after and supported, it really means a lot to the team. We’ll make sure to pass your praise on to everyone at West Bridgford. We look forward to helping you again soon! Gemma@westbridgford
You found us a good price holiday and…
You found us a good price holiday and you was very helpful we will use you again thanks
26 November 2025
Reply from Hays Travel - West Bridgford
Morning Pauline. Thank you for the lovely review. Glad we was able to assist you with your Holiday and look forward to seeing you again in Branch soon.
Wendy@Westbridgford.
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