Hays Travel - Wellingborough Reviews 

877
TrustScore 5 out of 5

4.9

64 Swans Lane Swansgate Centre, NN8 1EU Wellingborough, GB


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Rated 5 out of 5 stars

Diane really knows her stuff. We had spoke about cruises we were looking at before we came into the shop. We spent time making sure we were happy with our final choice, looking at other options. Paper... See more

Company replied

Rated 5 out of 5 stars

Once again another stellar experience from Hays Travel. Angela was tireless with making sure even though the date I was after had gone. She organised another date shortly after ensuring I could travel... See more

Company replied

Rated 5 out of 5 stars

We visited yesterday 7.8.26 Stacey met us with a smile 😊 ,remembered us from our last visit extremely helpful as usual and helped us book our cruise for next February we definitely be back again. Tha... See more

Company replied

Rated 5 out of 5 stars

Lovely staff. Everyone was very knowledgeable. Morag was really helpful in finding us our holiday to Italy. She gave us different options to take away & look at. When we decided which holiday to go fo... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 64 Swans Lane Swansgate Centre, NN8 1EU, Wellingborough, United Kingdom

  • 01933593033

4.9

Excellent

TrustScore 5 out of 5

877 reviews

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4.9

All reviews

(877)

121,826 reviews in the last 12 months

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Rated 5 out of 5 stars

It was excellent

It was excellent.
Very knowledgeable about the area we want to visit, places to visit when there.
Great service 😄

15 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this feedback Mrs Morris :) it was a pleasure to get your holiday to Malta booked! Thank you for booking with us - Stacey

Rated 5 out of 5 stars

Angela at Wellingborough branch was…

Angela at Wellingborough branch was very helpful. Thank You!

14 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this kind review. It was a pleasure to help get your city break booked for you. I'm sure you are going to have a fab time in Budapest. Angela :)

Rated 5 out of 5 stars

Fantastic service from Angela as…

Fantastic service from Angela as always. Booked everything we needed with friendly service

14 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for your review, we hope to see you again soon :)

Rated 5 out of 5 stars

We had the expertise of Angela

We had the expertise of Angela , she found a holiday which had all of our requests .

She went above and beyond . She was very professional and so friendly.

We always use Hays travel as they are the best.

14 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for your review. We are glad you were happy with our service and hope to see you again soon :)

Rated 5 out of 5 stars

Very helpful provided us with the…

Very helpful provided us with the holiday we wanted

11 August 2026
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Reply from Hays Travel - Wellingborough

Jane Morgan,

Thank you for your wonderful 5-star review! We are so pleased to hear that we were able to provide you with the holiday you wanted. We truly appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Nerja

Hay's assistant, Maddie so very helpful and knowledgeable. Very efficient.

11 August 2026
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Reply from Hays Travel - Wellingborough

Hello Mrs Welsh, thank you for leaving me this lovely review, it was great to get your 3-week Spain holiday booked for you! You will have a fantastic time! - Maddie

Rated 5 out of 5 stars

Always book with Hays

Once again another stellar experience from Hays Travel. Angela was tireless with making sure even though the date I was after had gone. She organised another date shortly after ensuring I could travel to the destination I wanted. Well done

4 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this great review. As always it was pleasure to help get your holiday plans in place for you. I'm sure you are going to have amazing time in Mexico. Angela :)

Rated 5 out of 5 stars

Fantastic professional service and experience. Highly recommend

Diane really knows her stuff. We had spoke about cruises we were looking at before we came into the shop. We spent time making sure we were happy with our final choice, looking at other options. Paperwork was sent to my email within half an hour of leaving the shop, fantastic service, highly recommend.

9 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this feedback Mrs Attley! It was a pleasure to get your cruise booked for you and I am pleased we were able to find what you were looking for! :) - Diane

Rated 5 out of 5 stars

We have just booked our first cruise…

We have just booked our first cruise through Hays, helpful, found us what we wanted,at a good price, recommended cabins, showed us itinerary, booked us car parking.

7 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for leaving us a lovely review. We are glad we could help you.

Rated 5 out of 5 stars

Very easy to talk too and they listen…

Very easy to talk too and they listen to you and help you find the holiday for you.

6 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for leaving us a lovely review.
Glad we could help you.

Rated 5 out of 5 stars

We visited yesterday 7.8.26 Stacey met…

We visited yesterday 7.8.26 Stacey met us with a smile 😊 ,remembered us from our last visit extremely helpful as usual and helped us book our cruise for next February we definitely be back again. Thank you Stacey 👍👍😊😊

8 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for writing a lovely review.
Always happy to help and it was great to see you again.
Stacey :-)

Rated 5 out of 5 stars

Chloe helped us sort out lovely hotels…

Chloe helped us sort out lovely hotels to go to. Very happy and look forward to our holiday. Was so much easier having someone sort it for us. Thank you Chloe and lady on phone who helped

8 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for Booking with us, glad to help you.

Rated 5 out of 5 stars

Chloe was very helpful as we did not…

Chloe was very helpful as we did not have any particular destination in mind. Chloe therefore went through lots and lots and lots of options for us. We after quite some time made a decision, so thank you again Chloe for your patience.

6 August 2026
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Reply from Hays Travel - Wellingborough

Valerie,

Thank you for your lovely review! We are so pleased to hear that our team member was able to patiently guide you through many options to find the perfect destination. We hope you have a wonderful trip!

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

Welcoming greetings

Welcoming greetings. Nothing was too much trouble. Found the holiday I was looking for. Pleasant surroundings.

6 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for your reply, we are glad to have found you the perfect holiday :)

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, made looking and booking a holiday very easy, would definitely recommend.

3 August 2026
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Reply from Hays Travel - Wellingborough

Hayden,

Thank you for your wonderful feedback! We are so pleased to hear that we made looking and booking your holiday easy. We truly appreciate your recommendation.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Hays Agent Morag went above and beyond…

Hays Agent Morag went above and beyond checking all accommodation, airports, resorts etc nothing was too much for her.
We will definitely use Hays again, we will use the currency service which is available. Well done Morag.

27 July 2026
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Reply from Hays Travel - Wellingborough

Kevin,

Thank you for your wonderful feedback! We are so pleased to hear that Morag went above and beyond to assist you. We look forward to helping you again soon.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and friendly Ellie Grace was very good and helpful and understanding Which helped me because I have hear lost

31 July 2026
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Reply from Hays Travel - Wellingborough

Thank you so much for your review, I am so glad I could help you. Hope to see you again :)

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