The lady that helped with our booking was so help she could not off done more she pointed out some places off interest Also told us about accommodation which we never knew about she made the booking... See more
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See what reviewers are saying
As, always, I went in at a moment's notice, yesterday and came out with my booking for 2 weeks in Lanzarote for Christmas and New year. It's a great pleasure dealing with Hays in Liscard
Company replied
Our family loves the way we can just walk in store with a holiday in mind and in the space of twenty minutes we’ve had some good honest genuine advice and have booked a holiday We have been dealt wit... See more
Company replied
Went in on the spur of the moment to book a last minute break.....had no idea where we wanted to go just knew where we didnt want to go.Laura was very patient and helpful and found us a good deal to C... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Liscard Way, CH44 5TL, Wallasey, United Kingdom
- 01516 391857
4.9
Excellent
811 reviews
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Very helpful
Very helpful. Sorted out my flights and checked prices with another company to ensure best value.
I was shown the form I had to complete online, so I knew what I had to do.
4 February 2026
Reply from Hays Travel - Wallasey
Elizabeth Clegg,
We're happy to hear that our assistance with your flights and price comparisons was so helpful! We're glad we could show you the form and clarify the process. Thanks for your feedback.
Hays Travel
Great service from Hayes again
Great service from Hayes again.
Sue made everything so easy and booking went smoothly.
Thanks again to Sue and Hayes.
3 February 2026
Reply from Hays Travel - Wallasey
Good Morning,
Thank you for ths reivew! Count down for this one begins
Mollie :)
Friendly staff
Friendly staff. Told them what my parameters were for a holiday and they found us a perfect match within budget.
2 February 2026
Reply from Hays Travel - Wallasey
It was a pleasure to book your holiday
Many thanks Grace
Reply from Hays Travel - Wallasey
Thank you Elaine for your kind review! Much appreciated :)
Amazing staff so helpful id never go…
Amazing staff so helpful id never go anywhere else
21 January 2026
Reply from Hays Travel - Wallasey
Thank you Angela for your review - It is much appreciated! Kind regards :)
Reply from Hays Travel - Wallasey
Hi Deirdre. Thank you very much! Kind regards :)
Holiday season Amy went out of her way to sort it all…
Amy went out of her way to sort it all for us ,
All went perfect 👍
29 January 2026
Reply from Hays Travel - Wallasey
Thank you for your kind review, Phil. It is much appreciated! Kind regards
The experience was very good
The experience was very good. Grace who dealt with us was patient and knowledgeable. She helped us decide on cabin choice and another member of staff was able to give us information about the ship as she had visited it a few months earlier.
Our documents were emailed to us straight away.
26 January 2026
Reply from Hays Travel - Wallasey
Thank you Judith for your lovely review! It is much appreciated and it was a pleasure to get your special trip booked! See you again :)
Kind regards, Grace
Fast and efficient service
Sue was very knowledgeable and sorted our future holiday out in no time at all
17 January 2026
Reply from Hays Travel - Wallasey
Morning Mr Johnstone,
Thank you so much for this review :)
Reply from Hays Travel - Wallasey
It was a pleasure to book your holiday
Many thanks Grace
Fantastic customer service
Fantastic customer service, helped me choose a holiday suitable for me as it was my first time booking a holiday.
21 January 2026
Reply from Hays Travel - Wallasey
Thank you so much for your lovely review!
The person who delt with my holiday…
The person who delt with my holiday enquiery was very helpful and patiencent. She explored many options with me and guided me through the whole process.
13 January 2026
Reply from Hays Travel - Wallasey
Thank you so much for your lovely review!
Reply from Hays Travel - Wallasey
Good Afternoon , It was a pleasure to book your holiday Many thanks Mollie
Always use Hayes travel
Always use Hayes travel, liscard,wallasey, wirral,There team are,
Always so pleasent and patience, I was seen by molly 😊who was so helpful, As I wanted to book a cruise and molly went though
It all,so can't wait for April 🛳
18 January 2026
Reply from Hays Travel - Wallasey
Good Afternoon , It is always a pleasure to book your holiday, and lovely to see you
many thanks
Thank you
I want to thank Sadie for finding me this Great Package,Was VERY Helpful every step of the way,Very Friendly,I am super happy with everything, thank you👌💯👍
17 January 2026
Reply from Hays Travel - Wallasey
Thank you for your kind words, it was a pleasure to book your holiday ,
Many thanks Sadie
Excellent staff and great value holiday
9 January 2026
Reply from Hays Travel - Wallasey
Hi Lindsay, thank you so much for your review! It is much appreciated.
Kind regards
Grace
Reply from Hays Travel - Wallasey
Thank you for your lovely review!
I always feel welcome in the liscard…
I always feel welcome in the liscard branch, staff are lovely and all take part in my enquiries
9 January 2026
Reply from Hays Travel - Wallasey
We appreciate you taking the time to leave us this lovely feedback. We are so happy to hear that our team makes you feel welcome and valued.
Kind Regards,
Amy :)
We use you for all our holidays
We use you for all our holidays, but the lady serving us this time did not impress. She called us over while she was still eating she was good at finding the information but not friendly matter of fact no personal interaction.
4 January 2026
Reply from Hays Travel - Wallasey
We appreciate you using us for your holidays. We're sorry that the service you received was not up to our standards. We will address this to ensure a better experience in the future. Thanks for your feedback.
Thanks Sue
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