The lady that helped with our booking was so help she could not off done more she pointed out some places off interest Also told us about accommodation which we never knew about she made the booking... See more
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See what reviewers are saying
As, always, I went in at a moment's notice, yesterday and came out with my booking for 2 weeks in Lanzarote for Christmas and New year. It's a great pleasure dealing with Hays in Liscard
Company replied
Our family loves the way we can just walk in store with a holiday in mind and in the space of twenty minutes we’ve had some good honest genuine advice and have booked a holiday We have been dealt wit... See more
Company replied
Went in on the spur of the moment to book a last minute break.....had no idea where we wanted to go just knew where we didnt want to go.Laura was very patient and helpful and found us a good deal to C... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Liscard Way, CH44 5TL, Wallasey, United Kingdom
- 01516 391857
4.9
Excellent
811 reviews
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Love going in to the Wallasey Branch
Love going in to the Wallasey Branch, all the stsff are so friendly, welcoming and nothing it too much trouble, especially the branch manager Laura. You can see that they all love what they do which makes booking a holiday with them effortless and enjoyable. Highly recommend.
26 April 2026
Reply from Hays Travel - Wallasey
Hi Claire,
Thank you so much for taking the time to leave us this lovely review! It is much appreciated and it is a pleasure to get your holidays booked!
Kind regards
Hays Travel Wallasey
As allways amazeing staff nothing to…
As allways amazeing staff nothing to much trouble great team in liscard hays wirral 💖 big thank you to grace for helping us with our new booking xxx
3 May 2026
Reply from Hays Travel - Wallasey
Thanks so much Donna for this lovely review. It is much appreciated!
Kind regards
Grace x
Sue was a lovely lady who was pleasant…
Sue was a lovely lady who was pleasant and very helpful , with our holiday request, and we were happy to book ,
1 May 2026
Reply from Hays Travel - Wallasey
Thank you Mrs McFerran. Your kind words are much appreciated and we are glad that you had a pleasant experience with Sue :)
Grace was very helpful looking at the…
Grace was very helpful looking at the two hotels we were looking at comparing price with facilities available
Then sorted our insurance for us but when we came to ahitch in booking a colegue assisted all staff helpfel
1 May 2026
Reply from Hays Travel - Wallasey
Thank you Ron for your lovely review - it is much appreciated and a pleasure to get your holiday booked.
Thanks, Grace x
Amy was very patient and helpful
Amy was very patient and helpful, showing us lots of options and all the other ladies in the shop were very friendly, this made our experience a good one
30 April 2026
Reply from Hays Travel - Wallasey
Hi Jenny,
Thank you so much for taking the time to leave positive feedback. It is much appreciated :)
Hays Travel Wallasey
The lady who I booked with was very…
The lady who I booked with was very helpful, I felt very comfortable whilst booking. I think her name was Sue.
30 April 2026
Reply from Hays Travel - Wallasey
Hi Mark,
Thank you very much for your kind review - it is much appreciated!
Hays Travel Wallasey
Great staff all good at what they do…
Great staff all good at what they do and nothing is too much bother always make u welcome
19 April 2026
Reply from Hays Travel - Wallasey
Thank you Dave for taking the time to leave us this lovely review! It is much appreciated and it is a pleasure to get your holidays booked for you.
Kind regards
Hays Travel Wallasey :)
Reply from Hays Travel - Wallasey
Good afternoon Maureen,
Your kind words are much appreciated!
Thank you and take care,
Hays Travel Wallasey
Laura was very knowledgeable and…
Laura was very knowledgeable and lovely. Dealt with our needs.
22 April 2026
Reply from Hays Travel - Wallasey
Hello Keith,
We appreciate your positive feedback and are so glad that your needs were met with our knowledge and service!
Kind Regards
Hays Travel Wallasey
Mollie looked after our booking in a…
Mollie looked after our booking in a very polite and professional manner.
It was a pleasure re booking with Hays.
21 April 2026
Reply from Hays Travel - Wallasey
Good afternoon,
Thank you very much for the positive feedback. It is much appreciated!
Kind regards
Hays Travel Wallasey
First time with Hayes
Never used Hayes travel before. They were very helpful. But not pushy. Answered are question professionally. So we booked our holiday with Laura. Who was very knowledgeable and explained all to us.
17 April 2026
Reply from Hays Travel - Wallasey
Good afternoon,
It was a pleasure to get your holiday booked - thank you for taking the time to leave feedback on our service. It is much appreciated! See you again :)
Hays Travel Wallasey
Mollie very helpful and pleasantwas very helpful and provided us…
Mollie was very helpful and provided us with lots of information about the holiday we have booked.
15 April 2026
Reply from Hays Travel - Wallasey
Good afternoon Mrs Robson,
Thank you very much for taking the time to leave us a review!
Kind regards
Hays Travel Wallasey
sue gordon got me [again] exactly what…
sue gordon got me [again] exactly what i wanted and as always with a smile and very helpful
14 April 2026
Reply from Hays Travel - Wallasey
Good afternoon,
Thank you Mr Breur for your review.
Kind regards,
Hays Wallasey
Excellent staff very helpfull
3 April 2026
Reply from Hays Travel - Wallasey
Thank you Tracy for your kind review! It is much appreciated. :)
Best Travel Agents you could wish for
As always, the team at Hays Wallasey provided top notch service from start to finish... Laura went through as many options as we needed to get us what we wanted. She understood exactly what we were looking for, and was clearly 100% invested in ensuring we booked something perfect for us.
It would be impossible to imagine a better travel agents than Hays Wallasey... wholeheartedly recommend 👍🏽
12 April 2026
Reply from Hays Travel - Wallasey
Thank you so much for your kind words, it is always a pleasure to book your holidays
Many thanks Laura
Travelling Alone
I was greted as soon as I entered the shop and offered a seat, unsure of where I wanted to holiday there was no rush Sue went through various options until I was happy with the accommodation and destination.
8 April 2026
Reply from Hays Travel - Wallasey
Good Afternoon,
Thank you so much for your kind review! We are glad to help with all your holiday needs :)
Reply from Hays Travel - Wallasey
Hi Avril,
Many thanks for you lovely review.
Kind Regards
Laura
Booking a holiday.
Went in to enquire about a cruise, staff were very helpful and knowledgeable, they changed the flight I was offered by the cruise line to a much better route and time. Spent time looking at ships deck plan, to find a good cabin.
Could not be happier.
Wonderful experience, will definitely use this shop again.
3 April 2026
Reply from Hays Travel - Wallasey
Thank you for taking the time to leave this positive feedback Mr Turnbull. It is much appreciated!
Kind regards
Hays Travel Wallasey
Reply from Hays Travel - Wallasey
Thank you very much for your kind review Graham!
Best regards
Hays Travel Wallasey
Friendly and helpful. Will make booking everything so easy.
Considering I was booking such a large family group for a holiday in August 2027, and wanted a lot of specific rooms I was given so much time, and help, to get it all sorted and booked. Nothing was to much trouble for the lady who sorted everything. Everything was explained fully. So grateful for getting everything I wanted.
31 March 2026
Reply from Hays Travel - Wallasey
Afternoon Mrs Lindon,
Thank you so much for leaving this amazing review for Sadie :)
We are so glad we could get you and the family sorted,
Hays Travel Wallasey
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