The lady that helped with our booking was so help she could not off done more she pointed out some places off interest Also told us about accommodation which we never knew about she made the booking... See more
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See what reviewers are saying
As, always, I went in at a moment's notice, yesterday and came out with my booking for 2 weeks in Lanzarote for Christmas and New year. It's a great pleasure dealing with Hays in Liscard
Company replied
Our family loves the way we can just walk in store with a holiday in mind and in the space of twenty minutes we’ve had some good honest genuine advice and have booked a holiday We have been dealt wit... See more
Company replied
Went in on the spur of the moment to book a last minute break.....had no idea where we wanted to go just knew where we didnt want to go.Laura was very patient and helpful and found us a good deal to C... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Liscard Way, CH44 5TL, Wallasey, United Kingdom
- 01516 391857
4.9
Excellent
811 reviews
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Reply from Hays Travel - Wallasey
Thank you very much for taking the time to leave this kind review!
It is much appreciated.
Best regards
Grace
Amazing staff x
7 July 2026
Reply from Hays Travel - Wallasey
Hi Vicky
It is always a pleasure to book your holiday
Many thanks
Hays Travel
Reply from Hays Travel - Wallasey
Thank you for your lovely review! It is a pleasure to book your holidays.
Hays Travel Wallasey
Reply from Hays Travel - Wallasey
Thank you so much for your lovely words! We hope you have a wonderful holiday and will see you soon :)
Usually deal with Sue at the Liscard…
Usually deal with Sue at the Liscard branch, I mostly know where and what I want when I go in to book my holiday and Sue makes sure I get the best deal.
3 July 2026
Reply from Hays Travel - Wallasey
Thank you for leaving this kind review.
It is much appreciated :)
Hays Travel Wallasey
Fabulous service fabulous team
I went to book a family holiday with no clear plan of where I we wanted to go . The staff at Hays Travel Liscard Wallasey were happy and friendly, knowledgeable and completed the booking process with ease great service great staff hopefully great holiday Thank you!
28 June 2026
Reply from Hays Travel - Wallasey
Thank you very much, Nicky, for taking the time to leave feedback! It is much appreciated and I'm so glad I was able to get your family holiday booked for you. I hope you have a fabulous time!
Kind regards,
Grace
Helpful
Hays travel, Wallasey,staff are lovely,they make the booking process, stress free , good with there advice given.a excellent service,
2 July 2026
Reply from Hays Travel - Wallasey
Janet Balson,
Thank you for your wonderful feedback! We are so pleased to hear that our team made your booking process stress-free and provided excellent advice.
Kind Regards
Hays Travel
Very happy with Hays travel
It was the same cost as booking direct but Laura was able to get us the flights that we wanted but we couldn't find them online.
Laura also helped us with our travel insurance needs.
30 June 2026
Reply from Hays Travel - Wallasey
Thank you Stephen for your review. It is much appreciated!
Kind regards
Hays Travel Wallasey
Reply from Hays Travel - Wallasey
Hi Carol
Thank you so much for this review :)
Everyone was so nice and helpful
Everyone was so nice and helpful. It was so easy to book the holiday that suited me
26 June 2026
Reply from Hays Travel - Wallasey
Hi Sue,
Thank you so much for you lovely review.
Thanks
Laura
staff friendly ...very helpful & go…
staff friendly ...very helpful & go above & beyond to make sure your holidays day is the best it cud be
26 June 2026
Reply from Hays Travel - Wallasey
Thank you so much for your lovely review! We love booking your holidays and appreciate your feedback :)
Kind Regards,
Hays Travel Wallasey
Happy but disappointed
The staff are pleasant,Amy looked after us.She was very efficient.
My only disappointment was that,this is the second holiday we have booked with Hays this year and on both occasions they did not take any notice of my blue light card.
18 June 2026
Reply from Hays Travel - Wallasey
Morning Mrs Mcevoy,
Thank for leaving this review,
Apologies about this when you are next in store please mention that you have blue light before we confirm and we will look into this for you,
Hays Travel Wallasey
Liscard store has gone above and beyond…
Liscard store has gone above and beyond for me with every holiday I’ve booked with them over the years. And they never fail to deliver what I have asked for from a holiday, liscard store is the only store I will go to because of the friendliness and kindness they give to their customers.
21 June 2026
Reply from Hays Travel - Wallasey
Thank you Jill, for your kind words, it is always a pleasure to book your holidays
Thank you Grace
Above and beyond.
II think she was called Sophie who it was who helped me with my booking, she couldn't do enough for me and if I wasn't sure of something she would explain it again, she didn't pressurise me into buying a holiday the choice was completely mine, all in all Sophie went above and beyond in assisting me yesterday. Give this girl a pay rise.
19 June 2026
Reply from Hays Travel - Wallasey
Thank you for your kind words. It was a delight to book your holiday
Many thanks
Sadie x
Laura was very helpful and helped us…
Laura was very helpful and helped us book our next amazing holiday!
19 June 2026
Reply from Hays Travel - Wallasey
It was a pleasure to book your holiday
Many thanks Laura x
As always a great service in Hayes
As always a great service in Hayes. Holly was so helpful and of course her manager Laura nothing is ever to much for her, and always with a smile. Thankyou Hayes
18 June 2026
Reply from Hays Travel - Wallasey
Hi Denise,
Thank you so much for your kind words! It is a pleasure to book your holidays.
Kind regards,
Hays Travel Wallasey
We went into the travel agency not…
We went into the travel agency not knowing where we wanted to go and after some discussion with with the agent we found our holiday.
The agent was very patient and went through a few destinations with us to help us choose. We booked our holiday and the agent gave us advice about the area and flights. All in all a good experience.
9 June 2026
Reply from Hays Travel - Wallasey
Good Morning,
Thank you so much for your lovely review! It was a pleasure to get your holiday booked.
Kind Regards,
Hays Travel Wallasey
Meeting Our Wishes.
A delightful young lady who took on board our requirements and matched them to the best of her ability.
16 June 2026
Reply from Hays Travel - Wallasey
Hey,
Thank you so much for this review :)
Mollie
Rep as always treats us with utmost…
Rep as always treats us with utmost honesty and respect!
14 June 2026
Reply from Hays Travel - Wallasey
Hi Pamela,
Thank you for the kind words! It is a pleasure to book your holidays.
Kind Regards
Hays Travel Wallasey
P&O Cruises Iona
Went into hays travel in liscard,to find a cruise holiday for August,with Iona and P&O
We're met by lovely girl called grace,who helped us pick the P&O ship Iona for us,grace was very polite and friendly and professional
Great service and great price,
13 June 2026
Reply from Hays Travel - Wallasey
Hi Kevin,
Thank you for your lovely review! It was a pleasure to get your cruise booked for you.
Kind Regards,
Hays Travel Wallasey
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