I booked my holiday in the Tonypandy branch with a lady called Lesley. Lesley was amazing, she was very helpful, patient and went over and above to ensure I chose the best holiday for myself and famil... See more
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Visited Hays Store in Tonypandy and was warmly welcomed and assisted by Nadine. We were made to feel at ease immediately. Nadine was so helpful, patient and knowledgeable. All our holiday bookings... See more
Company replied
As always..Very friendly, professional, helpful. Spends time looking for my needs, and explaining pros and cons. Leaves the shop all happy that everything is covered.
Company replied
The staff was very friendly and very helpful. The booking process was great, we had a place in mind and ended up booking somewhere completely different. If they could save me money they would and I mu... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
121a Dunraven Street, CF40 1AS, Tonypandy, United Kingdom
- 01443533040
4.9
Excellent
605 reviews
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As always the service at hays Tonypandy…
As always the service at hays Tonypandy is amazing the staff are so helpful i would not book a holiday anywhere else. PJ
13 May 2026
Reply from Hays Travel - Tonypandy
Thank you for your kind review! It is always a pleasure booking your cruises. Thank you, as always, for your continued support
Nadine was extremely helpful
Nadine was extremely helpful, on helping me book my holiday, she looked for different options of cabins etc for me.
Im now booked for my holiday
Would recommend
13 May 2026
Reply from Hays Travel - Tonypandy
Aww Kristina :) I am so glad you have booked the Cruise you wanted Flights out of Cardiff Too - I was so happy when I came back into Store today Yahoo !!! You are a Gem :) Regards Lesley :)
Best hays store
Nadine is sensational. As is the whole store really, cannot praise them highly enough. Knowledgable and friendly.
10 May 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review. We hope you have a fantastic holiday :)
Leanne so helpful takes the time with u…
Leanne so helpful takes the time with u to find the right holiday it's our 3 holiday she booked for us definitely be back
10 May 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review. We hope you have a fantastic holiday :)
Lovely staff great store
Great confidence from Lesley
Kept fully informed throughout
Lovely lady and booked with her instantly
Found what I wanted and dates and hotel
Searched for best places and prices
5 May 2026
Reply from Hays Travel - Tonypandy
Aww Thank you so Much Sherree :)
you are a Gem a very sparkly One :)
Leslie
Leslie
Did a great job finding our Africsn Trip. Extremely freindly, approachanle & very very informative.
Linda
3 May 2026
Reply from Hays Travel - Tonypandy
Aww Linda :) Thank you ever so much for your Lovely words :) You are a Gem a very sparkley one :)
Great experience nadine been Great…
Great experience nadine been Great booked a few times now highly recommend x
2 May 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review.
It is always a pleasure getting you booked :)
Reply from Hays Travel - Tonypandy
Aww Thank you so much Susan :)
Reply from Hays Travel - Tonypandy
Aww Thanks Glyn :) you are a Gem :)
Every time I go to book a holiday the fun factory or…
Every time I go to book a holiday or enquire about a holiday the service is first class all the girls are great and we always have a good laugh
17 April 2026
Reply from Hays Travel - Tonypandy
Aww Paul we do have a giggle as always :) you are a gem a very sparkley one :)
Leanne was very helpful and very…
Leanne was very helpful and very friendly we told her what we were looking for and she gave us what we wanted all the staff are very friendly we wouldn't go nowhere else we always book with them and will do in the future
23 April 2026
Reply from Hays Travel - Tonypandy
Thank you Both for a luvly review :)
The staff in store are always very…
The staff in store are always very helpful and focus on what you want even if it takes longer to find your desired holiday, rather than looking for an easy sale that might not be what you really want.
2 April 2026
Reply from Hays Travel - Tonypandy
Hi Graham,
We appreciate your kind review! It's wonderful to hear that our team is helpful and dedicated to finding the perfect holiday for you. Thank you!
Kind regards
THE GIRLS IN TONYPANDY SHOP ARE SO…
THE GIRLS IN TONYPANDY SHOP ARE SO HELPFUL THEY ARE AMAZING THAT'S WHY I BOOK WHITH HAYS .
29 March 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review :)
As always it is a pleasure getting your holidays booked
Excellent service as always
Excellent service as always. Everyone is so friendly, nothing to much trouble
4 April 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review. It was a pleasure getting your flight booked. Thank you for your continued loyalty :)
Great service at Hays Tonypandy
Everything was handled in a friendly and professional manner. Would always highly recommend this agency.
3 April 2026
Reply from Hays Travel - Tonypandy
Aww Frederick & Lilian :) thank you so Much you are both Gems :) Very sparkly ones :)
1st class as always
Another great cruise holiday booked, Leanne researched extensively for us again as debating Sri Lanka as well, nothing was too much trouble, always 1st class service, knowledge, professional, friendly advice. I would not go anywhere else, what a team, special thanks also to Suzanne and Nadine, you are all superstars. There is a big wide world out there and Hays Tonypandy ensures we see it at its best x
1 April 2026
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely review! It is always a pleasure getting your holidays booked Al - Much love!
Your staff are exellant friendly and…
Your staff are exellant friendly and very helpfull I would like to say big thank you to leslie for her help booking my holiday.
31 March 2026
Reply from Hays Travel - Tonypandy
We're happy to hear that our staff were friendly and helpful! It was our pleasure :)
When visiting Aberdare shop to price a…
When visiting Aberdare shop to price a holiday I was offered an extra £100 off the holiday price, when I went to the Tonypandy shop 2 days later I was told there was no £100 offer available which is very much misleading especially when offers have been advertised in all shops and sites
31 March 2026
Reply from Hays Travel - Tonypandy
We appreciate you bringing this to our attention. We're sorry to hear about the inconsistent information you received regarding the holiday offer. We'll investigate this to ensure clarity across all locations and advertising. Thank you for your feedback.
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely words we love helping and booking customers their Dream Cruise Holidays :)
Crystal was lovely & sorted all our…
Crystal was lovely & sorted all our requirements at the time of booking, we will be back to book again for our future holidays
14 March 2026
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely review. See you soon for your next holiday - Krystal :)
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