Have travelled with Hays before (not specifically the Forge branch) and have had a pleasant experience all round. The staff are friendly and cheerful from vooking to that final check-in before th... See more
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We had a fantastic experience with Louise at the Parkhead Forge branch. She took the time to go through everything with us thoroughly and made sure all our questions were answered. Nothing was eve... See more
As I have said before First class service,Nothing was a problem,All available options was explained. Rebecca was on top form as expected,in fact all the ladies at the Forge are brilliant. I visit eve... See more
Service was fantastic, had many options to choose from. We had looked online but decided to go instore and got a much better package. Our rep could not of helped anymore
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Forge Shopping Centre, G31 4EB, The Forge, United Kingdom
- 01415307830
4.9
Excellent
1K reviews
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Booking Experience
Everything from service to booking holiday Valerie is so helpful in ensuring that all paperwork etc is fully explained has a wealth of knowledge and fantastic customer service skills.
14 May 2026
Stephanie was really helpful got us…
Stephanie was really helpful got us just what we asked for very pleasant young woman
15 May 2026
I always book with Danielle and she is…
I always book with Danielle and she is so patient and helpful and gives us the best deals each time
15 May 2026
Great service
14 May 2026
Val was very helpful and explained…
Val was very helpful and explained everything we needed to know and got us the cruise we wanted
6 May 2026
Elaine is a total "star"!
Elaine is a total "star"!
She is totally professional whilst also being so relatable.
For years I chose to book direct through the Internet but since meeting Elaine in the Parkhead store I have not only returned but confidently recommended her to others with total confidence!
12 May 2026
Stephanie was amazing!!
Stephanie was amazing!!! She helped us chose which hotel was best and at the best price too! Would 100% come back and have her be my travel agent again
12 May 2026
Louise who dealt with our booking was…
Louise who dealt with our booking was was great took time to answer all our questions also explained everything about our cruise holiday was very pleasant & helpful
10 May 2026
Your agent stephanie at the forge…
Your agent stephanie at the forge branch was brilliant very patient and very helpful .
10 May 2026
Elaine was fantastic
Elaine was fantastic , made everything so easy and found the best place for a single mum and daughter , would highly recommended her , nothing was to much bother
2 May 2026
Valerie who dealt with my booking was…
Valerie who dealt with my booking was very knowlageable and professional,
She was very friendly and we had a good laugh.
Will definately book with Hays again
2 May 2026
Very helpful staff .
3 May 2026
Tina the manager can never do enough to…
Tina the manager can never do enough to help provide the exact holiday that we wont, nothing is too much problem for her.
2 May 2026
Pleasant and helpful staff always ready…
Pleasant and helpful staff always ready to offer you the best deals
29 April 2026
Staff super friendly and helpful
Staff super friendly and helpful. Booking was easy they looked up a few different hotels for us.
18 April 2026
Great service from Elaine getting us a…
Great service from Elaine getting us a great deal on our holiday
23 April 2026
Fantastic experience and agent!
Fantastic experience with a very knowledgeable and experienced agent. Making the whole process from start to finish completely seamless.
My mum is in her 70’s and likes to physically book and pay for a holiday in person. Customer agent offered reassurance and answered all questions in a very kind and professional way.
All that’s left is to sit back and enjoy our holiday ☀️🕶️☀️🕶️☀️
Can’t recommend enough.
14 April 2026
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