This is the 2nd time that we've booked a holiday through hays travel in Sutton in Ashfield. Once again we were impressed by Rees's help and we got a great deal. The booking process was so easy. ( we... See more
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We were greeted by Sam who was friendly, competent and professional. He was helpful and efficient, a great multi tasker. We made a booking and are looking forward to his help and support in organising... See more
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We saw a gentleman called Rees and he was very informative, polite and friendly. He made our holiday purchase smooth and straightforward. He answered all of our questions. Thank you!
Company replied
Very polite staff let you view holiday at no rush in your reference to look at place you wish to visit no rush and costs you have to pay or monthly payment s interest free brilliant very help... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
40 Low Street, NG17 1DG, Sutton In Ashfield, United Kingdom
- 01623333962
4.9
Excellent
885 reviews
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From the moment i enquired requesting our holiday i felt i was listened to well and dealt with efficiently offering things i would like to include in my upcoming celebration .
Satisfaction of service
Friendliness of staff
Ease of booking our requirements
Both Dawn and Louise were very efficient with our requests .
3 April 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for the lovely feedback , was our Pleasure :) see you soon Louise & Dawn :)
We wouldn't book with anyone else they…
We wouldn't book with anyone else they are very friendly and very knowledgeable in all aspects
28 March 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
Nice friendly staff which it always has…
Nice friendly staff which it always has been cannot do enough for you.
27 March 2026
Reply from Hays Travel - Sutton In Ashfield
Thankyou so much for your lovely review :)
Five star service
We consistently get excellent service from Trisha and the team at the Sutton-in-Ashfield store, and booking yesterday with Rees was no exception where his attention to detail, advice given along with great customer service was fantastic. The booking process was very smooth. Thank you to the whole team. And of course we now have a great holiday to look forward to!
26 March 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review.
Regards Rees
Great service Louise
Louise was absolutely brilliant she bent over backwards to help get my trip sorted although it took a while she was an absolute trooper and got me what I wanted at a great price will definitely be returning to book more trips with her
27 March 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review.
Regards Louise
Sam was extremely helpful and polite.
27 March 2026
Reply from Hays Travel - Sutton In Ashfield
Thankyou for your lovely review :)
Very friendly advisor who was very…Ireland
Very friendly advisor who was very polite and helpful.Nothing is too much trouble
25 March 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your kind review. It was a joy to book with you. Kind regards Freya :)
Great service as always
Great service as always
It is good of the sales personnel to go the extra mile
18 March 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review.
Regards Louise
Fantastic service throughout.
Fantastic service throughout.
Not pushy, and listened to what i was looking for, rather than some who lead you in a different direction.
Cheers Sam. Thumbs up from me
19 March 2026
Reply from Hays Travel - Sutton In Ashfield
Hi Craig, it was a pleasure and thank you for your lovely review :) Thanks, Sam
Reply from Hays Travel - Sutton In Ashfield
Hello Maureen, Thankyou for your lovely review :)
First time in a longtime travelling.
The assistant was very helpful and knowledgeable. Has been to the resort himself before.
Put us at ease as we have not travelled in many years.
Ran through all details thoroughly.
Couldn't have been more helpful.
Brilliant experience throughout.
4 March 2026
Reply from Hays Travel - Sutton In Ashfield
Hello Karen,
Thankyou for your lovely review :)
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
made it so easy…
Reece was very good and made it so easy to book . Nothing was to much trouble. We had a few laughs what made a change will be booking with him again he is my favourite
8 March 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for taking the time to write this kind review. Hope to see you again soon. Regards Rees
We were helped by Dawn on this occasion…
We were helped by Dawn on this occasion and as usual were given 1st class service, we booked 2 holidays this time, both to the same hotel, one this month and the second one in October.
28 February 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review. It was a pleasure booking you again. Regards Dawn :)
Have booked with hays travel few times…
Have booked with hays travel few times and have always found them extremely professional and very helpful and will book with them again
24 February 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your 5 star review. Regards Louise
Very Friendly
Very Friendly, & Helpful,Sorted Everything Out For Me,Would Recommend, Thank You,Rees At Hays Travel,
2 March 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your kind review, it was a pleasure helping and I hope you have a wonderful time. - Rees : )
Met with a smile and Trisha invited us…
Met with a smile and Trisha invited us to chat , my wife and I described what holiday we were looking for and our budget. Trisha was patient, knowledgeable and carefully and methodically looked through many hotels and destinations with us until we made a decision and booked . We felt well looked after and had full confidence in her and booking with Hays .
28 February 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review, I hope you all enjoy your holiday in Cyprus :)
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
A lady called Dawn starved us I must…
A lady called Dawn starved us I must say she was Brillant
27 February 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review. Regards Dawn
Friendly and helpful staff
Rees is very friendly and helpful and made booking my holiday so easy and hassle free.
19 February 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review. Regards Rees
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