Hays Travel - Stranraer Reviews 

382
TrustScore 5 out of 5

4.9

20 Bridge Street, DG9 7NS Stranraer, GB


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Rated 5 out of 5 stars

Caroline is very knowledgeable in all things Disney. We were given a detailed account of the extras on offer to build the best package for our needs. Quick and efficient process, and we are extremely... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from Caroline at Hays Travel Stranraer. She was so friendly and helpful and nothing was any trouble. First-class customer service from start to finish — I wouldn’t hesitat... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Melissa, truly dedicated member of staff going above and beyond to make the customer experience prefect. She is a lovely lady. Kept me updated every step of the way.

Company replied

Rated 5 out of 5 stars

Could not recommend Hays Travel in Stranraer more than I already do! Especially Sarah, she is so lovely. We have used Hays for many years now and they always give you the warmest welcome. Booking o... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 20 Bridge Street, DG9 7NS, Stranraer, United Kingdom

  • 01776507009

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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4.9

All reviews

(382)

118,901 reviews in the last 12 months

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Rated 5 out of 5 stars

fantastic customer care from Sarah

fantastic customer care from Sarah . Helped me chose the best hotel to suit all our needs as a family of 3. Quick at responding to messages all in all great service given. ( Hayes Stranraer.)

1 April 2025
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Reply from Hays Travel - Stranraer

Thank you for your lovely review, Claire :) It was my pleasure getting you all booked up. Sarah

Rated 5 out of 5 stars

Great customer service

Took in a list of what we wanted for our trip. Chloe said she would look in to it for us and she delivered exactly what we wanted. Had our holiday booked within a few hours. Great customer service as always.

28 March 2025
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)

Rated 5 out of 5 stars

Professional

Professional, friendly, helpful and knowledgeable. A very good experience

25 March 2025
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Caroline

Rated 5 out of 5 stars

Sarah gave great personal information…

Sarah gave great personal information about Berlin and booked us just what we were looking for. Great service

22 March 2025
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking you your holiday :) Sarah

Rated 5 out of 5 stars

Very friendly...very helpful and made…

Very friendly...very helpful and made our booking so easy. Will use stranraer in the future.....Thank-you

23 March 2025
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)

Rated 5 out of 5 stars

Excellent Service

Sarah always makes our experience excellent. That's why we continue going back. We have now booked 4 holidays in the last year and it's because of the excellent experience. 5 star 🌟 all the way.

19 March 2025
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking you yet another holiday :) Sarah

Rated 5 out of 5 stars

A hassle free experience and Caroline…

A hassle free experience and Caroline is so helpful when booking. A first class asset to your company

16 March 2025
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Caroline

Rated 5 out of 5 stars

Customer service

Sarah. She is so helpful and dedicated to true customer service.

28 February 2025
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Reply from Hays Travel - Stranraer

Thank you for your 5 star review, it was a pleasure booking your holiday. Sarah.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, happy to make changes for me

28 February 2025
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Reply from Hays Travel - Stranraer

Thank you for your 5 star review, it was a pleasure booking your holiday. Caroline.

Rated 5 out of 5 stars

I was very impressed with the Stranraer…

I was very impressed with the Stranraer branch as soon as I walked in. The atmosphere was very welcoming.
Melissa was extremely helpful and went the extra mile to answer my questions/concerns. She is an absolute credit to your Company

25 February 2025
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Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa

Rated 5 out of 5 stars

Chloe was amazing

Chloe was amazing. She listened to all our needs and found us our perfect holiday.

25 February 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Helpful and patient advice Nothing was too much trouble.

12 February 2025
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Reply from Hays Travel - Stranraer

Thank you for your lovely 5* review Maureen. Caroline

Rated 5 out of 5 stars

All staff at Hays Travel Stranraer are…

All staff at Hays Travel Stranraer are very professional and helpful. Chloe spent so much time with me and advising me on holidays etc, nothing was a problem to her. Thank you Chloe

30 January 2025
Hays Travel - Stranraer logo

Reply from Hays Travel - Stranraer

Thank you so much for the lovely 5* review, it was my pleasure helping you find the perfect holiday. Chloe

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