Amber was as helpful as ever in booking our next holiday. She goes above and beyond to get us exactly what we need, even swapping dates around to try to find the best deal. We would only ever book our... See more
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We have booked our holidays with Hays Travel the last five or six times I think. Always very easy to book with and the staff are always helpful and polite. Makes it so much easier than booking onlin... See more
Company replied
Everyone at Hays Sittingbourne are always so welcoming from the moment you walk through the door. Jade helped us book our holiday. She was mindful of our brief and was knowledgeable in response to our... See more
Company replied
We’ve been using Hays Travel now for several years. The staff are all so friendly, very knowledgeable & very helpful. Our last couple of holidays were booked with Amber, she’s very thorough, ticks a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Forum, 12, ME10 3DL, Sittingbourne, United Kingdom
- 01795859633
4.9
Excellent
732 reviews
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Amazing service Chris and the team are…
Amazing service Chris and the team are the best and always have amazing deals and knowledge.
25 November 2025
Reply from Hays Travel - Sittingbourne
THank you
Friendly staff
Friendly staff, clear advice and all our questions answered,first class service.
28 November 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Returning customer
Returning customer. Always friendly, knowledgable and ease of efficiency to book. Third time of booking with Chris at Hays. Our holidays have always worked perfectly. Florida to Turkey, everything was right for us as a family of 4. The stress is removed with advice on everything from location & flights, to insurance & documentation , currency, excursions and more. High recommend !
30 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
I have never booked with Hays before so…
I have never booked with Hays before so thought I would try them. It was so easy to book online. I got a better price as well. Thank you Hays
5 November 2025
Amber was very helpful and efficient…
Amber was very helpful and efficient when it came to booking our short break. I would definitely book again with Amber and Hayes Travel. 10/10
25 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review.
Chris Keenan
Branch Manager
Keira was was helpful and booking our…
Keira was was helpful and booking our holiday a credit to hay’s sittingbourne
30 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review.
Chris Keenan
Branch Manager
Booking a Paris gett away
From star to finish the hays team in Sittingbourne helped us book our trip to Paris, all searches and questions done and answered, thanks especially to Chris and Claire who were very heplful indeed.
28 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Claire and myself was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber and myself was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Always there to help
Amber sorted out flights and accommodation for us to fit in with the times we had to travel, comparing various suppliers to ensure they met our needs at the best available price.
We have found Hayes at Sittingbourne always willing to go he extra mile to help. First class service
20 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Superb
Great help from Amber, I kept moving the goalposts but Amber kept looking for trips for me and came up with destinations multiple times. Will definitely use again
23 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Dawn
Customer service very professional, helpful, friendly.
Enquiry was readily understood. I received call back
as promised. Thank you very much.
13 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Keira was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Personal service
Patient and unhurried service given to someone who wasn't sure where to go for a holiday.
8 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Excellent service
Excellent service, helpful informative and friendly staff. Amber went above and beyond to assist us with our holiday plans.
9 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
40th Birthday Trip to Venice
Amber was really helpful. She was able to pull up multiple options, give the pros and cons for each, change options until I found something that fit what we were looking for. We ended up paying only half of what we intended to and got something we were happy with. I called up later the same day and Chris kindly got us booked in. They're even going to bring us back in to print our passes and get us checked in 30 days before. It's for my partner's 40th, so really happy all round.
5 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber and myself was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
I would highly recommend Hays travel,
I would highly recommend Hays travel,, we have used them every year and found them very helpful . Our local assistant Amber was very helpful and got us a very good deal on our holiday,and was very informative . I rate them 10 out of 10.
5 October 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Fantastic service from start to finish
Fantastic service from start to finish. Amber was lovely to deal with as always and catered for all our requirements. It’s always been a great experience booking through Hays Travel in Sittingbourne.
29 September 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Jade was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Great customer service and great…
Great customer service and great communication skills
27 September 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
The Saleslady Claire was capable…
The Saleslady Claire was capable charming and nothing was too much trouble. I did not get what I wanted but that was my fault. An alternative all be it next July was very good and something to look forward to.
18 September 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Claire was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
It all went very smooth
It all went very smooth
The staff new there available holidays very well
Giving us information which we had mixed on line
Looking forward to next July xx
23 September 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I and the team was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
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