Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... See more
Company replied
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Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... See more
Company replied
Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... See more
Company replied
Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... See more
Company replied
Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
32 Regent Street, PO37 7AA, Shanklin, United Kingdom
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Reply from Hays Travel - Shanklin
Nikki was fantastic as always,she takes time and makes sure everything is just how you want it. I have booked a few times with Hayes and the service is always brilliant and they do there best to give you the holiday you want. I would never choose anyone else with my holiday

Reply from Hays Travel - Shanklin
Very caring and helpful. Nothing is too much.
A very positive experience.
Dr. HUGH WITT-WILLIAMS

Reply from Hays Travel - Shanklin
Teresa always very helpful will always look things up if something different needed

Reply from Hays Travel - Shanklin
My wife and I found the lady her name was Donna, who dealt with our holiday was very knowledgeable and extremely helpful. Nothing was to much trouble for her and she was never in a hurry to push us away.
Wed certainly recommend Hays to others.

Reply from Hays Travel - Shanklin
Teresa was fantastic, she answered all our questions, told us everything we needed to know. And made our experience very enjoyable.

Reply from Hays Travel - Shanklin
Donna , as all the staff at Shanklin Hays are always helpful, friendly and go out of their way to get you the holiday you want.
Would not use any other travel agent.

Reply from Hays Travel - Shanklin
As the Shanklin branch had all my details from previous holidays. I was able to book over the telephone. Teresa was extremely helpful explaining any questions I had. An e-mail arrived soon after detailing my booking.

Reply from Hays Travel - Shanklin
Donna was very friendly, helpful & efficient in helping us book our cruise. We would definitely visit the branch again for any future bookings.

Reply from Hays Travel - Shanklin
Teresa was very thorough and knowledgable.
Most helpful even though we kept changing our mind on dates.

Reply from Hays Travel - Shanklin
I found booking my holiday was made so easy and uncomplicated Teresa sorted every thing out for me down to the last detail ..Im very very pleased that i booked through Hays Travel and will deffinantly be using them again in the future ...Many Thanks!

Reply from Hays Travel - Shanklin

Reply from Hays Travel - Shanklin
What can I say but just an absolute fantastic company. All the lovely ladies who have helped my husband and I over the last 5 years are absolutely incredible, they are professional, friendly and they all have a great understanding in their job roll.

Reply from Hays Travel - Shanklin

Reply from Hays Travel - Shanklin
Hays , shanklin branch on the Isle of Wight has a great team of people , very helpful ,and knowledgeable, just booked another trip with them (thanks Teresa) safe in the knowledge that I can just pop in if I have any queries regarding the trip, and I will be met with a smiling face and first class service.

Reply from Hays Travel - Shanklin
Sarah was very good and explained everything to us and helped out with professional advice and her experience with her knowledge made everything better to understand

Reply from Hays Travel - Shanklin
i have used hays shanklin branch to book my cruises
and have all ways recived a first class service the staff are very friendly help full and they know about the company that you wish to book with

Reply from Hays Travel - Shanklin
I always use this Branch the ladies are super friendly and efficient ,and the shop looks great after the refit

Reply from Hays Travel - Shanklin
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