Hays Travel - Seaford Reviews 

679
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


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Rated 5 out of 5 stars

Our experience was great because although we changed our minds about dates and length of holiday, all 3 members of staff who helped us were patient and very helpful and worked hard to find our best f... See more

Company replied

Rated 5 out of 5 stars

We approached Hays with a travel idea and Stella found us the dream holiday. Stella answered all our questions and provided additional information and was her usual helpful self

Company replied

Rated 5 out of 5 stars

My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.

Company replied

Rated 5 out of 5 stars

Lucy was very helpful and took the time to answer all r questions and query’s we r already looking for next year


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

679 reviews

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4.9

All reviews

(679)

119,160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company- excellent service

Great company- excellent service

3 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Jessica at Hays Travel Seaford

Rated 5 out of 5 stars

The staff are always polite and…

The staff are always polite and helpful. They make booking easy and smooth.

29 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Sian was so patient and helpful

Sian was so patient and helpful! We popped in for advice and came out with a holiday booked! Great experience from start to finish.

5 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. I hope you have a lovely time away with your mum! Many thanks, Sian at Hays Travel Seaford

Rated 5 out of 5 stars

Staff are very helpful

Staff are very helpful

4 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Sian at Hays Travel Seaford

Rated 5 out of 5 stars

The travel agent was friendly and…

The travel agent was friendly and helpful. She took her time and ensured that I had the best possible price.

2 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Good service and attention

Good service and attention, will use again

1 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lucy at Hays Travel Seaford

Rated 5 out of 5 stars

Stella is a real asset to Hays Travel

Stella is a real asset to Hays Travel. She was thorough in finding the best option for us, friendly and knowledgeable.

25 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Service

As always, first class service.

19 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Jessica at Hays Travel Seaford

Rated 5 out of 5 stars

Very helpful & knowledgeable

Very helpful & took time to get to know exactly what holiday we were looking for & what was important to us when we we visited the store

29 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Finalising the Australian leg of our holiday

Stella was very helpful and answered all of my queries clearly and concisely.
Following our meeting I have every confidence that our holiday will prove to be very successful.

28 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Always very helpful and excellent…

Always very helpful and excellent service

22 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated.
Many thanks, Lana Hays Travel Seaford

Rated 5 out of 5 stars

Thorough & Efficient

We had a specific location we wanted to stay in. None of the usual operators could pull a package holiday together. We left it with Lucy and thanks to her thoroughness we returned three weeks later and Jessica efficiently booked us in to a villa and on return flights. A perfect example of why we use our local Hays Travel agent rather than take a hit & hope approach to booking direct.

15 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your review it is very kind of you, we always aim to do our best to find you the perfect holiday! Lucy

Rated 5 out of 5 stars

Regular user of the Seaford branch of Hays…

I have used the Seaford branch of Hays many times. They are always helpful and friendly, and work efficiently. This time was no exception!

10 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Brilliant

Stella was brilliant as usual..
Professional and welcoming, nothing is too much trouble.
Christmas Market trip in Germany all booked.

13 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Very helpful staff

Very helpful in all aspects of choosing and booking a cruise. Staff made everything so easy

5 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks Jessica at Hays Travel Seaford

Rated 5 out of 5 stars
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated, Kind regards, Sian at Hays Travel Seaford

Rated 4 out of 5 stars

All the travel arangements were…

All the travel arangements were arranged in a clear easy to understand way. For a first solo trip and first flight it was very helpful. Would book with this company again.

6 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your feedback.Pleasure to book your trip for you. We look forward to helping you again.Jess Hays Travel Seaford.

Rated 5 out of 5 stars

First time I have used Hay's Travel and…

First time I have used Hay's Travel and I found them very welcoming, helpful and thorough. Nothing was too much trouble.

4 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated.
Many thanks, Lana Hays Travel Seaford

Rated 5 out of 5 stars

Excellent and clear service

Excellent and clear service. Got all the information I needed and any questions answered well

3 March 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Lana, Hays Travel Seaford

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