The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease... See more
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We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holida... See more
Company replied
Hays Travel staff never fail to help us find our right holiday, and they will do all they can to ensure we get the holiday we want. We prefer to use Hays travel above any other company, because of the... See more
Company replied
I have been using Hays for many years and always find the staff and service very helpful. We called in on the 11th Aug and spoke to Joanne who booked the holiday for us without a fuss, we discussed... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom
- 01615328936
4.9
Excellent
1K reviews
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The staff at hays travel Salford are…
The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease, especially Joanne thank you for all your help.
19 August 2026
So efficient
So efficient, and always so friendly and welcoming, can ask the staff anything and they will always find the answer
18 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The agent was very polite and…
The agent was very polite and professional. I went looking for a last minute booking, the agent was very helpful took their time getting me the best deal. Extremely satisfied
17 August 2026
Reply from Hays Travel - Salford
Miss Johnson,
Thank you for your wonderful 5-star review! We are so pleased to hear that our agent was professional and helpful in securing a great last-minute booking for you. We appreciate your kind words.
Kind Regards
Hays Travel Salford
The staff are friendly and welcoming
The staff are friendly and welcoming
And help pick the perfect place to go
Good after care when holidays aren't what you expected and need to complain x
16 August 2026
Reply from Hays Travel - Salford
Tracey,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect place and provide excellent aftercare.
Kind Regards
Hays Travel Salford
Hays Travel staff never fail to help us…
Hays Travel staff never fail to help us find our right holiday, and they will do all they can to ensure we get the holiday we want. We prefer to use Hays travel above any other company, because of the after sales service, all we do is look,book and sit back.. cannot fault them at all.
3 August 2026
Reply from Hays Travel - Salford
Jeanette,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have a great experience with us and appreciate your loyalty. We look forward to helping you with your future holiday bookings!
Kind Regards
Hays Travel Salford
We could not of had a better experience…
We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holiday for our family ,we loved every minute and have even returned to book our 2nd holiday .big shout out to saskia for being so good at what she does .
15 August 2026
Reply from Hays Travel - Salford
Hi Ben,
Thank you for your fantastic feedback! We are so pleased to hear that your experience was brilliant and that our colleague was helpful and patient in finding the best offer for your family's first holiday. We appreciate your kind words and look forward to assisting you again in the future!
Kind Regards
Hays Travel Salford
Really quick service..staff helpful and…
Really quick service..staff helpful and friendly..
10 August 2026
Reply from Hays Travel - Salford
Stuart,
Thank you for your wonderful feedback! We are so pleased to hear that you experienced quick service and found our team helpful and friendly.
Kind Regards
Hays Travel Salford
Joanne was amazing also there to…
Joanne was amazing also there to support you thank you Joanne x
13 August 2026
Reply from Hays Travel - Salford
Hi Paula,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience.
Kind Regards
Hays Travel Salford
Joanne is a fantastic sales girl
5 August 2026
Reply from Hays Travel - Salford
Hi Gary,
Thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience with our team. Your kind words are truly appreciated.
Kind Regards
Hays Travel Salford
The staff are fantastic nothing to much…
The staff are fantastic nothing to much trouble for them they have done everything to help me hays must be pround of they staff thanks so much to all
1 August 2026
Reply from Hays Travel - Salford
Hi Patricia,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent assistance and that you had a positive experience. We truly appreciate your kind words.
Kind Regards
Hays Travel Salford
I have been using Hays for many years…
I have been using Hays for many years and always find the staff and service very helpful.
We called in on the 11th Aug and spoke to Joanne who booked the holiday for us without a fuss, we discussed another holiday and I returned the next day and another lady dealt with me as Joanne was busy and she booked that for us, no problem.
12 August 2026
Reply from Hays Travel - Salford
Hi Angie,
Thank you for your fantastic 5-star review! We are so pleased to hear that our team was helpful and that booking your holidays was a fuss-free experience. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel Salford
Booked over the phone very quick
11 August 2026
Reply from Hays Travel - Salford
We're glad to hear that booking over the phone was a quick and easy process for you. We appreciate your positive feedback!
Kind Regards
Hays Travel Salford
Very happy was sorry by jenni
9 August 2026
Reply from Hays Travel - Salford
Hi Craig,
Thank you so much for your wonderful review! We are so happy to hear that you had a positive experience with us. We truly appreciate your kind words.
Kind Regards
Hays Travel Salford
Staff had the time to look up all the…
Staff had the time to look up all the places I asked for nothing was to much trouble.
30 July 2026
Reply from Hays Travel - Salford
Hi Linda,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you thoroughly and that nothing was too much trouble.
Kind Regards
Hays Travel Salford
Friendly helpful staff
Friendly helpful staff
Alternatively options given no pressure sales. Pleased with my visit today
Thank you
8 August 2026
Reply from Hays Travel - Salford
Hi Janice ,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team friendly and helpful, and that you appreciated the options provided without any pressure. We hope to see you again soon!
Kind Regards
Hays Travel Salford
Sorrento
Booked last minute break Joanne at Salford branch very helpful and really pleasant have used hays a few times and it’s the only travel agents place I would use.
29 July 2026
Reply from Hays Travel - Salford
Hi Susan,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that you found our team member to be so friendly and helpful. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel Salford
Always helpful always very friendly and…
Always helpful always very friendly and get the best holidays
4 August 2026
Reply from Hays Travel - Salford
Hi Allison,
Thank you for your wonderful 5-star review! We are so pleased to hear that you always find our team helpful and friendly, and that we can help you find the best holidays.
Kind Regards
Hays Travel Salford
The best shop
The best shop, the best staff & the absolute best customer service.
Wouldn’t go anywhere else 💛
31 July 2026
Reply from Hays Travel - Salford
Hi Riah,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our shop, staff, and customer service. We truly appreciate your loyalty!
Kind Regards
Hays Travel Salford
Emma was really helpful in finding and…
Emma was really helpful in finding and sorting our trip to Japan
2 August 2026
Reply from Hays Travel - Salford
Hi Michelle,
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team member was so helpful in arranging your trip to Japan. We hope you have an amazing time!
Kind Regards
Hays Travel Salford
Absolutely fantastic customer service
Absolutely fantastic customer service. Jo was very helpful very friendly and got the holiday I was after. I have got no hesitation in coming back to hays travel.
4 August 2026
Reply from Hays Travel - Salford
Hi David,
Thank you for your fantastic 5-star review! We are so pleased to hear that Jo was very helpful and friendly, and that you got the holiday you were after. We look forward to welcoming you back.
Kind Regards
Hays Travel Salford
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