Booking a holiday in hays travel was a good experience. The staff were helpful, talking you through each step of the holiday. Finding you deals . It felt you were understood and that you felt comforta... See more
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We popped into Hays Rustington late one afternoon to see if we could book a last minute few days away in Majorca. We were not disappointed!! The staff were so helpful patient while we made our choices... See more
Company replied
We always use Hays travel at Rustington. We went in to enquire about a holiday we were interested in for 2027 to Fuerteventura. We were assisted by Sarah L, who was extremely helpful and spent a lo... See more
Company replied
Well went in to hays to sort out booking with easy jet Sarah was on the phone for 2-30 minutes to try and sort it out unfortunately easy jet were hopeless and come way it not being sorted it was n... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
111 The Street, BN16 3DP, Rustington, United Kingdom
- 01903 868810
4.9
Excellent
948 reviews
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Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a wonderful time !
As always
As always, exceptional service met our needs every point as our holidays can be a bit complicated will always book with hays as I prefer a face-to-face I know what I’m getting for my money and if there’s any problems, I can always go and they are sorted without much problems
30 April 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & a great time !
Hays Rustington for every holiday
Hays RUSTINGTON, lovely branch amazing staff. Nothing to difficult for them, booking as per normal straightforward.
Even reminded me to go back 08/05/2926 to book in for first holiday.
Always happy to have a laugh IF they’re not busy. Don’t bother booking anywhere else now.
Smashing team thank you.
6 May 2026
Unprompted review
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great time !
Tailored to suit my requirements.
As a returning customer, agent remembered my likes and dislikes for a holiday, consequently able to tailor holiday appropriately saving a lot of time.
3 May 2026
Reply from Hays Travel - Rustington
Thank you for your booking & have a wonderful time !
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a wonderful time !
Hays Rustington
As usual Sarah at Hays Rustington went above and beyond to get our family cruise booked.
1 May 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a wonderful time !
Friendly experienced advisor (Jo)
Friendly experienced advisor (Jo). Easy to book my cruise, everything explained, my preferences accepted, good price considering I am a solo cruiser
1 May 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a great trip !
Sarah was so very helpful that we…
Sarah was so very helpful that we booked our cruise straight away couldn’t ask for more there a great group in Rustington West Sussex
30 April 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a wonderful time !
The service was excellant with Chelsea…
The service was excellant with Chelsea yesterday and a price was agreed but today I have received comfirmation by email and the price has increased by £1,563,59 which I am not prepered to, pay
29 April 2026
Reply from Hays Travel - Rustington
As confirmed, the cost you're paying is the lower price as agreed with Chelsea.
Please call or email us here at the store, we're open every day except Sundays.
The staff are always very helpful and…HAPPY HOLIDAYS
The staff are always very helpful and knowledgeable .
We have been coming to the Rustington travel agency for many many years .
27 April 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a have a great time !
I hadn't been to Hayes travel before…
I hadn't been to Hayes travel before but would definitely recommend. Sarah was amazing,so helpful. I knew what I wanted and where we wanted to go also as a first airport assistance for my partner. Sarah did it all. Just so thrilled so kind and efficient. Thank you so much. We will be back.
26 April 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great time !
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a great time !
Excellent service as always
17 April 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a wonderful time !
Staff helpful and pleasant and will…
Staff helpful and pleasant and will answer queries or will find out an answer to a question if they are not sure.
17 April 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a lovely holiday !
Holiday in Majorca
Alisa, was so helpful and very knowledgable about so many hotels and areas where we were looking in Menorca and Majorca. Looking forward to my holiday in June!
22 April 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a wonderful time !
Very happy with the help and for the…
Very happy with the help and for the information given to me.
14 April 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a wonderful time !
Very knowledgeable and helpful staff.
Very knowledgeable and helpful staff.
Eager to help answered all my questions and came out delighted having booked my holiday
18 April 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a wonderful time !
Excellent service …
From initial phone call to going into shop we were treated like valued customers and booked our holiday all forms were done for us and boarding passes printed we are both OAPS and appreciated this
Thank you Chelsea
16 April 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a wonderful time !
Jacob very helpful.
16 April 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a wonderful time !
Sarah was very helpful
Sarah was very helpful, she helped us pick the best hotel we could for the price we wanted to pay.
Roll on November can’t wait for some sunshine :-)
16 April 2026
Reply from Hays Travel - Rustington
Thank you for the lovely feedback & have a great time !
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