Always use Hays Ringwood for our hols even my dog Ted likes it, gets a fuss each time. Staff great, this time Sophie, very patient as I turned up with 15 gift cards from my recent wedding, she had to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Always use Hays Ringwood for our hols even my dog Ted likes it, gets a fuss each time. Staff great, this time Sophie, very patient as I turned up with 15 gift cards from my recent wedding, she had to... See more
Company replied
Personally I would rather talk to a real person than a robot. Talking to the travel advisor at Hays Travel in Ringwood was a ver pleasurable experience. I was dealt with in a very professional an... See more
Company replied
Sophie was as professional as ever and sorted out the 2 cabins we wanted on Iona. She knew who we were without asking and completed the paperwork promptly. Confirmation emails arrived from P & O the s... See more
Company replied
All the staff at the Ringwood branch were very friendly and helpful . We were looked after by Sophie who is a credit to Hays travel as she is very knowledgeable and spent a lot of time explaining aspe... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
31a Southampton Road, BH24 1HB, Ringwood, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Personally I would rather talk to a real person than a robot.
Talking to the travel advisor at Hays Travel in Ringwood was a ver pleasurable experience.
I was dealt with in a very professional and experienced manor, not to mention the friendliness.
Everything was provided with efficiency and completed with no problems, and all over the telephone due to the diversions on the A31 around Ringwood.
Many thanks and congratulations from a happy client.

Reply from Hays Travel - Ringwood
Your staff were extremely helpful and made the experience of booking a holiday easy and stressless.
Thsank you

Reply from Hays Travel - Ringwood
Always use Hays Ringwood for our hols even my dog Ted likes it, gets a fuss each time. Staff great, this time Sophie, very patient as I turned up with 15 gift cards from my recent wedding, she had to enter every one of them manually but I got the cruise booked plus she got my Hays and TUI app to show all the booking details.

Reply from Hays Travel - Ringwood
The staff were very helpfull and suggest great ideas to make the most for planning our cruise.

Reply from Hays Travel - Ringwood
Sophie was as professional as ever and sorted out the 2 cabins we wanted on Iona. She knew who we were without asking and completed the paperwork promptly. Confirmation emails arrived from P & O the same afternoon.

Reply from Hays Travel - Ringwood
The lady was very very good dont matter what i asked it was no trouble for. Oh the name of the lady was Joe first class

Reply from Hays Travel - Ringwood

Reply from Hays Travel - Ringwood
Found us the holiday we were looking for . Very helpful and nothing was too much trouble.

Reply from Hays Travel - Ringwood
Scarlett was friendly and very helpful.
When all was sorted we were very pleased & happy with our booking.
Thank you Scarlett!

Reply from Hays Travel - Ringwood

Reply from Hays Travel - Ringwood

Reply from Hays Travel - Ringwood
Brilliant helpful friendly staff at Ringwood. Holiday booked with great advice. Thank you Jo for your help.

Reply from Hays Travel - Ringwood
Listened to my wish list, found a range of options, and quick and easy to book.

Reply from Hays Travel - Ringwood
Friendly staff very knowledgeable booked with confidence thanks for your help

Reply from Hays Travel - Ringwood
Excellent advice and professional service thank you Jo and Sophie 😁

Reply from Hays Travel - Ringwood
Straight forward gudance to meet our needs for a short break.
All requests met with follow up notification.

Reply from Hays Travel - Ringwood
All the staff at the Ringwood branch were very friendly and helpful . We were looked after by Sophie who is a credit to Hays travel as she is very knowledgeable and spent a lot of time explaining aspects of the holiday we didn’t know about .

Reply from Hays Travel - Ringwood
Booking our holiday with Hays was as easy as falling off of a log. Sophie was so, so helpful and efficient. Thank you Sophie

Reply from Hays Travel - Ringwood
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.