Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we... See more
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Sasha was very helpful and knowledgeable. She gave us good advice and made sure we had all the information we needed to feel confident booking our holiday. Very pleased.
Can’t praise Hays Travel enough. Matched the EasyJet price, put in place my special assistance, booked our seats, and gave us all the necessary documentation. I have peace of mind knowing they will ch... See more
Company replied
Once again Sam, at Hay's sorted out our double booking for 4 people from 2 different airports with the same arrival and departure dates. It was Painless, she is so helpful, we just did the whole dea... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1K reviews
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Reply from Hays Travel - Rayleigh
Thanks Alan and Candace it's always lovely to see you both and Thank you for booking with me again :)
I hope you both have a lovely time in Tunisia
Kind Regards Donna :)
Reply from Hays Travel - Rayleigh
Glenn Howlett,
Thank you for your fantastic 5-star review! Your feedback is greatly appreciated.
Zoe
Kind Regards
Hays Travel
Lovely helpful lady made everything easy
28 July 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review and I hope you have a wonderful holiday in Turkey Many Thanks Donna :)
Daisy was great in helping me book a…
Daisy was great in helping me book a holiday
Came back to me quickly with any changes I had and nothing was too much trouble
Would definitely use hays again
Thank you
4 August 2026
Reply from Hays Travel - Rayleigh
Mr Goff,
Thank you for your wonderful review! I am so pleased to hear that I was able to assist you efficiently with your holiday booking. I truly appreciate your kind words and look forward to helping you again in the future.
Kind Regards
Daisy Hays Travel
Helpful and Knowledgeable …
Sasha was very helpful and knowledgeable. She gave us good advice and made sure we had all the information we needed to feel confident booking our holiday. Very pleased.
4 August 2026
David was very helpful and patient…
David was very helpful and patient sorting out our queries.
26 July 2026
Reply from Hays Travel - Rayleigh
Thank you for the lovely review. :-) Regards David
We have always had a good service from…
We have always had a good service from Hays I have dealt with nearly everyone of the representatives in Rayleigh and find them all very helpful and friendly, we have always had a good service from Helen we always ask for her to book our holiday she is so helpful and knowledgeable about the holiday we are booking, and this is the 5th time of booking our main holiday with Hays.
2 August 2026
Reply from Hays Travel - Rayleigh
Hi Paul,
Thank you so much for your lovely review! 😊
It's always a pleasure helping you with your holidays, and I'm really grateful for your kind words. The whole team will be delighted to hear that you've had such positive experiences with us over the years.
Thank you for choosing Hays Travel Rayleigh for your main holiday bookings for the fifth time. Your continued support means a lot, and we look forward to helping you plan many more fantastic trips in the future.
See you again soon!
Helen & the Hays Travel Rayleigh Team ✈️🌞
Excellent service
Friendly, informative, professional service. Got the exact holiday we wanted
1 August 2026
Reply from Hays Travel - Rayleigh
Thank you for your wonderful feedback! We hope you have a fantastic trip!
Kind Regards
Holly
Hays Travel
Rayleigh
Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we settled on a destination. David’s patience with very vague guidance from us was excellent. His explanation of what we could expect from our chosen destination was first class. Many thanks to him for what he did to help us chose what we hope will be a great holiday to Cape Verde
31 July 2026
Reply from Hays Travel - Rayleigh
You are very welcome :-) Thank you for your review if you need any more help you know where I am. Regards David
Reply from Hays Travel - Rayleigh
Thank you so much Susan
Regards Helen :)
Hays travel Rayleigh is the place to…
Hays travel Rayleigh is the place to get the best service for your next holiday with very informative staff, a special mention for Zoe, so helpful.
29 July 2026
Holly was cheerful
Holly was cheerful, explained relevant points and I felt she was very helpful.
29 July 2026
Reply from Hays Travel - Rayleigh
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was cheerful, explained relevant points, and was very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Very friendly welcoming staff
Very friendly welcoming staff, booked out holiday after lots of adjustments and phone calls to tour operator to guarantee the best price.
27 July 2026
Reply from Hays Travel - Rayleigh
Mrs Deanne Ward,
Thank you for your wonderful feedback! We are so pleased to hear that I provided such a positive and helpful experience for your holiday booking.
Zoe
Kind Regards
Hays Travel
Sam was very helpful and we booked the…
Sam was very helpful and we booked the Holiday we
Wanted many thanks.
28 July 2026
Reply from Hays Travel - Rayleigh
Thank you for your wonderful review! We are so pleased to hear that you found the perfect holiday with us. We really appreciate your kind words.
Kind Regards
Hays Travel Rayleigh
Reply from Hays Travel - Rayleigh
Thank you so much Sharman for your 5 star review.
A happy alternative offered effortlessly
We visited with a destination & budget in mind & even though we found this was out of reach Helen readily suggested alternatives & was happy to find us an excellent deal. Its reassuring to know everything will be taken care of, flights, accommodation & transfers so many thanks Helen for going above & beyond.
28 July 2026
Reply from Hays Travel - Rayleigh
Hi Janis,
Thank you so much for taking the time to leave such a lovely review.
It was a pleasure helping you find an alternative destination that suited your budget, and I'm delighted we were able to secure an excellent deal for you. I always aim to make the booking process as smooth and stress-free as possible, so it's wonderful to hear that you feel reassured knowing everything has been taken care of.
Thank you again for your kind words and for choosing Hays Travel Rayleigh. I hope you have an amazing holiday, and I look forward to helping you with your future travel plans.
Best wishes,
Helen
Hays Travel Rayleigh
Excellent attentive service from David.
26 July 2026
Reply from Hays Travel - Rayleigh
You are very welcome enjoy your return to your home from home, Kefalonia :-) Regards David
Norwegian Cruise…
Very friendly knowledgeable representative that helped and made the booking very easy
26 July 2026
Reply from Hays Travel - Rayleigh
Mrs Ankers,
Thank you for your wonderful feedback! We are delighted to hear that you thought I was friendly and knowledgeable, making your booking experience easy.
Zoe
Kind Regards
Hays Travel
Donna was very helpful and made booking…
Donna was very helpful and made booking easy. Only gripe was we brought in details of holidays we were interested in the day before but these had not been passed on. Got round it ok
26 July 2026
Reply from Hays Travel - Rayleigh
Thank you for your feedback. I am sorry to hear that the details of your preferred holidays were not passed on as expected. We appreciate you bringing this to our attention and are glad it was resolved.
Kind Regards
Hays Travel Rayleigh
Excellent experience at hays Travel…
Excellent experience at hays Travel with Sam. She took us through all the options in great detail and spent alot of time making sure we were happy with the hotels chosen.
25 July 2026
Reply from Hays Travel - Rayleigh
Peter,
Thank you for your wonderful feedback! We are so pleased to hear that our team member Sam provided such thorough guidance and helped you find the perfect hotels. We appreciate your kind words.
Kind Regards
Hays Travel Rayleigh
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