Hays Travel - Personal Travel Consultants Reviews 

Meryl as always was professional and ensured all our holiday needs were met and exceeded. This is the third holiday we have booked this year wouldn't book with anyone else. Thanks Meryl.

What a lovely guy Joel is, we let him know what we want, he comes back with what he can do. No pressure and all from the comfort of our sofa. He even goes above n beyond, our last holiday we printed off our tickets with a massive A4 QR code, Joel came to the rescue dropping off printed copies to our house. Joel is an absolute credit to your company.

Great service every time have booked 3 hoildays for 2027 and every time the service has been 100 percent. Thank you p.s might book a 4th hoilday lol

Great customer service. Friendly and accessible.

Just got back from a fabulous 10 days in Mallorca, the hotel was amazing and all down to Tracy Unsworth, the Hays Travel Rep, who arranged it all at such a short notice.
I would certainly recommend Tracy to arrange your special holiday

This is the second time I have used
Rebecca Kent personal travel consultant through Hays travel and again not disappointed. Amazing service as usual nothing is a problem to her and she keeps you up date all the way and explains everything. Very happy customer again.

Sara helped me along the way booking for my wife’s 50th, always in contact either by email or phone, really appreciate the advice and help.

Great help and managed to reduce the total price!

Mica made it very easy for me to book very polite considerate to my needs replied to me with information about my holiday, booking process was very easy to doie paying deposit within a couple of minutes had an email from mica saying it was all booked confirmed depoait any problems dont hesitate to ask

Very helpful we have had 5 holidays with hays and every one has been great

Extremely pleasant ,knowledgeable and helpful. Jacklyn is the reason I chose Hays Travel.

Sara looked after my booking and I can honestly say it was a great customer service experience. So tuned into my wants and needs regards destination and accommodation. Excellent work, Thank you

My partner and I haven't been on a cruise before and weren't sure how to plan it all or where to start. Tanya Southgate was so lovely and helpful. She was very informative and catered to our needs. We will be back in touch with her early next year to book our dream cruise! I highly recommend Tanya, she's a fantastic travel agent :)

Carla has worked so hard to get us what we wanted and we kept chaging our mind she was so patient and gave us lots of options.

Helen was a great help , done her absolute best to get what we wanted, great travel assistant 👍

Contacted Sarah Jones for another holiday and she came up trumps as always , she has booked me and my partner yet another holiday with our requirements and we can’t wait to go to the algarve in less then 2weeks. Wouldn’t use anyone else she knows what we require and always finds it.

Samantha was great throughout the booking procedure very helpful and informative.
I was on holiday in Greece at the time of contact but every effort was made to make sure all information given was correct and in place.

Our agent Nicola is always helpful, knowledgeable and efficient.

Michelle Devine was very helpful and it is so refreshing to receive regular updates post booking.

operator pretended he had found a special deal for us with jet 2.when so checked on line with jet 2it was available to anybody and cheaper..However to make amends he did manage to improve the deal so it was better than iet2 direct so we booked it with you