Steve is so personable and knowledgeable about all the places we are interested in going. From Benidorm to New Market Safari. We trust Steve and will always return to Hays Nottingham City. He makes... See more
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Aaminah, looked at every option for us, as we were booking a trip of a lifetime. Nothing was to much, & now we are looking forward to going to Alaska.
Company replied
We absolutely love booking with Hay's Travel brilliant team especially Alan always there to help and find us the best deals thank you so much for being a great team
Company replied
I had a problem which was sorted out by the assistant manager.He wad professional ,friendly and apologised for the error .I was totally satisified wirh the service
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
4.9
Excellent
1K reviews
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The lady was very polite and helpful we…
The lady was very polite and helpful we didn’t know what we wanted but she steered us in the right direction
19 February 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Alan was extremely helpful!
Alan was extremely helpful in arranging my trip. He even managed to find an extra £50 discount which was very acceptable. He was friendly to deal with and obviously knew his job well.
22 February 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Reply from Hays Travel - Nottingham
We appreciate your kind words! We are so happy to hear that you found our staff lovely, friendly, and helpful during your visit.
SAHAL was very helpful
SAHAL was very helpful. He talked about his experience to make us feel comfortable, also he shown interest to what we had to say.
9 February 2026
Reply from Hays Travel - Nottingham
We appreciate you sharing your positive experience. We are so glad to hear that our team member was helpful and made you feel comfortable during your visit.
Nottingham, Hays Travel
This was probably one of the best…
This was probably one of the best experiences we've had when going into a travel agent! Jillian was so helpful and really knew her job 😊
15 February 2026
Reply from Hays Travel - Nottingham
We're happy to hear that you had such a positive experience in our travel agency! We appreciate you taking the time to leave us this lovely feedback.
Nottingham, Hays Travel
Happy holidays!
Aaminah was friendly, helpful and knowledgable. She found a holiday that exactly fitted our specifications. I would highly recommend your service.
14 February 2026
Reply from Hays Travel - Nottingham
We appreciate your wonderful feedback! We are so glad to hear that our service and a member of our team were able to find you the perfect holiday.
Nottingham, Hays Travel
Travel agent was knowledgeable &…friendly.
Travel agent was knowledgeable & friendly, she noted my budget & found all my requests that I wanted when booking a holiday.
She never rushed me whilst I was there & appeared very competent on the computer.
13 February 2026
Reply from Hays Travel - Nottingham
We're happy to hear that our agent was knowledgeable and friendly, and that they found everything you wanted within your budget. Thank you for the positive feedback!
Nottingham, Hays Travel
Reply from Hays Travel - Nottingham
We appreciate you taking the time to share your kind words, and we're so happy to hear that you were pleased with the service you received.
Nottingham, Hays Travel
Cruise
Jillian was very helpful and found us exactly what we wanted for our holiday experience will definitely be using Hays again.
12 February 2026
Reply from Hays Travel - Nottingham
Mrs Lawrence,
We're happy to hear that we found you exactly what you wanted for your holiday. We appreciate you booking with us and look forward to helping you again.
Hays Travel
Spur of the moment
We called in ad-hoc in high spirits
To be treated by a very helpful lady
Who was a good laugh and very informed in her job
Thank you
2 February 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you found our team member helpful, informed and fun!
Hays Travel
Because he was pleasant explained…
Because he was pleasant explained everything to us that's why we came back again and booked this holiday when through everything with us say we knew what we were doing and how much it was he was very good and we will always come back
8 February 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to share your kind words. We're so happy to hear that you felt supported and well-informed during the booking process. We look forward to assisting you again!
Hays Travel
Steve was very helpful in finding what…
Steve was very helpful in finding what we wanted for our holiday.
6 February 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to share your experience. We are happy to hear that we could find what you wanted for your holiday.
Hays Travel
Reply from Hays Travel - Nottingham
We are so happy we could provide you with everything you wanted. Thank you for your wonderful feedback; it means a lot to us.
Hays Travel
We were served by Steve he was very…
We were served by Steve he was very helpful kind and funny
4 February 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that you found our service helpful and kind.
Steve at Hays Travel Nottingham
Steve was…
Steve (Nottingham branch) was absolutely incredible, he gave us so much time and really made us feel like he cared about creating the perfect honeymoon for us, sharing in our excitement and making our ideas a reality. We only went in expecting to get an idea of what Hays could offer and left having booked the honeymoon entirely! Thank you!
4 February 2026
Reply from Hays Travel - Nottingham
I am delighted to hear that you felt cared for and that your honeymoon ideas became a reality. Thank you for sharing your experience; I appreciate your kind words!
Steve at Hays Travel
The staff are very approachable and…
The staff are very approachable and they really find ways that suits our needs and budget. Good customer service.Especially to Steve and Alex that sorted my concerned.Recommendable!!!
Thank you.
28 January 2026
Reply from Hays Travel - Nottingham
We appreciate you sharing your positive experience! We're so glad to hear that our team was approachable and met your needs and budget. Thank you for recommending us!
Hays Travel
Great customer relations
Great customer relations. I enjoyed the guidance and help I received.
3 February 2026
Reply from Hays Travel - Nottingham
We appreciate you booking with us and are so happy to hear that you enjoyed the guidance and help you received from our team.
The man called Alan was amazing very…
The man called Alan was amazing very friendly polite.
3 February 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear that you found him to be amazing, friendly, and polite.
Professional guidance with cruise
Holly was really experienced & professional guiding us through each step of our booking which really helped as we havnt done a cruise for many years, thankyou
2 February 2026
Reply from Hays Travel - Nottingham
We appreciate you sharing your booking experience. We're happy that our expertise made the process smooth, especially after a long time without cruising.
Reply from Hays Travel - Nottingham
Thank you for your feedback :)
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