Aaminah, looked at every option for us, as we were booking a trip of a lifetime. Nothing was to much, & now we are looking forward to going to Alaska.
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See what reviewers are saying
We absolutely love booking with Hay's Travel brilliant team especially Alan always there to help and find us the best deals thank you so much for being a great team
Company replied
I had a problem which was sorted out by the assistant manager.He wad professional ,friendly and apologised for the error .I was totally satisified wirh the service
Company replied
Brilliant has usual. Cliff was brilliant. Always have a exceptional service when we visit, would not use any other travel agency
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
4.9
Excellent
1K reviews
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Friendly service competently dealt with
6 August 2026
Reply from Hays Travel - Nottingham
Sue Johnson,
Thank you for your wonderful feedback! We are so pleased to hear that you experienced friendly and competent service. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Alex was a very pleasant young lady
Alex was a very pleasant young lady, helped us with our choices.
13 August 2026
Reply from Hays Travel - Nottingham
Jane,
Thank you so much for your kind words. We are delighted to hear that our team member was so pleasant and helpful with your choices. We hope to see you again soon!
Kind Regards
Hays Travel Hastings
Everything went very smoothly
Everything went very smoothly. Took half the time that it took last time
13 August 2026
Reply from Hays Travel - Nottingham
Clive Moore,
Thank you for your fantastic feedback! We are so pleased to hear that everything went smoothly and efficiently for you this time. We appreciate you choosing us!
Kind Regards
Hays Travel Hastings
First Class service resulting in the holiday we required!!
Was happy to search for the holiday and location we wanted and this entailed much searching on the computer to get what we wanted. Cliff needn't have done this but he wouldn't give up until we were happy.
Once again you came out tops! Well done!
Special thanks to Cliff and to all the service given.
11 August 2026
Reply from Hays Travel - Nottingham
Thank you so much for your wonderful review! We are so pleased to hear that our team went above and beyond to find you the perfect holiday. We truly appreciate your kind words.
Steve was friendly informative
Steve was friendly informative , he made the whole experience very easy
11 August 2026
Reply from Hays Travel - Nottingham
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience and found our service helpful and easy.
Aaminah was very helpful by making the…
Aaminah was very helpful by making the booking process easy.
5 August 2026
Reply from Hays Travel - Nottingham
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member made your booking experience easy and helpful.
We enjoyed the chat
We enjoyed the chat. Alex was very helpful in getting everything set up for us so we could have a holiday that suited our needs.
30 July 2026
Reply from Hays Travel - Nottingham
Mr David Hamilton,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful in arranging a holiday that perfectly suited your needs. We appreciate your kind words.
Kind Regards
Hays Travel Hastings
Concert Booking
Staff couldn’t be more helpful they talked me through the booking and got myself and my Partner the best Deal 🫶
3 August 2026
Reply from Hays Travel - Nottingham
Linda Stokes,
Thank you so much for your fantastic 5-star review! We are so pleased to hear that our team was helpful and went above and beyond to assist you in finding the best deal.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Nottingham
Lynn,
Thank you for your wonderful feedback! We are so pleased to hear that our team always goes above and beyond to assist you.
Kind Regards
Hays Travel Nottingham
Ensured our requirements were met by…
Ensured our requirements were met by taking the time to listen and search .
24 July 2026
Reply from Hays Travel - Nottingham
Nigel,
Thank you for your wonderful feedback! We are so pleased to hear that we took the time to understand your needs and ensure your requirements were met.
Kind Regards
Hays Travel
The Holiday starts here
Staff were extremely friendly and knowledgeable , especially Steve on the day we came in. We wouldn't go anywhere else to book a holiday and would always recommend Hays Travel to other people. Adrian and Ruth Bowley.
30 July 2026
Reply from Hays Travel - Nottingham
adrian bowley,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was so helpful and knowledgeable. We truly appreciate your kind words and your continued loyalty.
Kind Regards
Hays Travel
Reply from Hays Travel - Nottingham
Katrina,
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our service great and friendly.
Kind Regards
Hays Travel
Alan who dealt with our holiday was very helpful
Alan who dealt with our holidsy was very helpful went through everything with us twice
28 July 2026
Reply from Hays Travel - Nottingham
GLENYS,
Thank you for your wonderful feedback! We're so pleased to hear that our team member was very helpful and thorough in assisting you with your holiday plans. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel
We always go to Hays Travel
We always go to Hays Travel! Wouldn’t go anywhere else! They always find us amazing places to stay for a great price! Totally trust this company
20 July 2026
Reply from Hays Travel - Nottingham
Julie Wise,
Thank you so much for your fantastic review! We are thrilled to hear that you consistently find amazing places to stay . We truly appreciate your loyalty!
Kind Regards
Hays Travel WhiteRose
Very professional
Very professional, experienced, friendly staff.
So good booked a second holiday with them.
24 July 2026
Reply from Hays Travel - Nottingham
linden harvey,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team and that you've chosen to book another holiday with us. We truly appreciate your continued trust.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Nottingham
Linda marriott,
Thank you for your wonderful review! We are so pleased to hear that you found our staff supportive and our information helpful. We always strive to provide the best service.
Kind Regards
Hays Travel Nottingham
Reply from Hays Travel - Nottingham
thank you for your lovely feedback.
Excellent service
Excellent service, we get what we ask for every time, they know what we want and we get it. Would highly recommend Hays Travel.
David.
19 July 2026
Reply from Hays Travel - Nottingham
Mr David Bramley,
Thank you so much for your wonderful review! We are delighted to hear that you consistently receive exactly what you're looking for and that our team understands your preferences so well. We truly appreciate your recommendation!
Kind Regards
Hays Travel Nottingham
Steve went through everything we needed…
Steve went through everything we needed to know and explained it all in detail.
19 July 2026
Reply from Hays Travel - Nottingham
Yvonne,
Thank you for your lovely review! We are so glad that everything was explained in detail for you.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Nottingham
Kevin Wright,
Thank you for your wonderful review! We are so pleased to hear that you found our team member to be professional and informative. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Hastings
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